Summary
Overview
Work History
Education
Skills
Timeline
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Nasim Refani

Thornhill,ON

Summary

Compassionate Early Childhood Educator with passion for teaching and supporting young students in setting foundation for life-long success. Proven to quickly develop rapport with children through friendly approach, patient demeanor and excellent communication skills. Organized with exceptional work ethic and dedication to completing projects. Skilled in both independently motivated and collaborative team settings.

Overview

13
13
years of professional experience

Work History

Early Childhood Educator

King's Ridge Montessori
09.2021 - 11.2021
  • Enhanced student learning by incorporating hands-on activities and real-world examples in lesson plans.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.

Customer Service Representative

CIBC
01.2009 - 06.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Early Childhood Education

Mothercraft
06.2020

Skills

    Classroom Management

    Documentation and Record Keeping

    Parent-Teacher Communication

    Lesson Planning

    Circle Time Management

    Curriculum Development

    Daily Schedule Creation

Timeline

Early Childhood Educator

King's Ridge Montessori
09.2021 - 11.2021

Customer Service Representative

CIBC
01.2009 - 06.2019

Early Childhood Education

Mothercraft

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Nasim Refani