Nasheba DeJesus
Winnipeg,MB
Summary
Excelled in relationship building and organizational skills, significantly enhancing team productivity and client satisfaction. My passion is working with youth. Counseling in addiction trauma grieving, education and goal setting. Skilled in creating impactful workshops for youth at risk, demonstrating exceptional training and coaching abilities.
Achieved notable improvements in operational efficiency and team development. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Skilled in working under pressure and adapting to new situations and challenges.
Overview
46
46
years of professional experience
Work History
Office Manager
Big Boys Repair & Restoration INC
02.2013 - 09.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Updated reports, managed accounts, and generated reports for company database.
- Handled accounts payable and receivables
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Internship Coordinator
YMCA Of Canada
08.2008 - 12.2013
- Researched industry trends and best practices in internship coordination, ensuring program remained current and competitive.
- Monitored compliance with federal labor laws pertaining to unpaid internships, mitigating risk exposure.
- Created comprehensive internship guidelines, setting clear expectations for students and host organizations alike.
- Implemented effective feedback system between interns and host organizations, fostering stronger partnerships over time.
- Designed engaging workshops focused on resume writing, interview preparation, and workplace etiquette for better internship preparedness.
- Established robust alumni network to facilitate networking opportunities between current interns and former participants.
- Increased internship opportunities by actively researching and targeting new industries and organizations.
- Facilitated successful internships through regular communication with both students and host organizations, ensuring mutual satisfaction.
- prepared workshops for youth at risk students (life skills, math, writing skills)
Substitute Teacher
Winnipeg School District 1 / Seven Oaks District
09.2008 - 06.2009
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Provided instruction for students in core subject areas.
Shop Owner Hairdressing
Nashebas Hair Shapers
07.1977 - 09.1983
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
- Organized successful promotional events to generate increased foot traffic in store, leading to higher sales conversions.
- Coached, counseled and disciplined employees.
Education
Bachelor of Arts - Education
University of Winnipeg
Winnipeg, MB04.2005
Bachelor of Education - Education
University of Winnipeg
Winnipeg, MB2005
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Relationship Building
- Conflict Management
- Training and coaching
- Decision-Making
- Good Judgment
- Work Planning and Prioritization
- Hiring and Training
- Goal setting
- Conflict resolution
- preparing workshops for youth at risk
Timeline
Office Manager
Big Boys Repair & Restoration INC
02.2013 - 09.2023
Substitute Teacher
Winnipeg School District 1 / Seven Oaks District
09.2008 - 06.2009
Internship Coordinator
YMCA Of Canada
08.2008 - 12.2013
Shop Owner Hairdressing
Nashebas Hair Shapers
07.1977 - 09.1983
Bachelor of Arts - Education
University of Winnipeg
Bachelor of Education - Education
University of Winnipeg
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