Narup Kaur Maan
Airdrie,AB
Summary
Dedicated and experienced security professional with over three years of experience in residential and high-rise environments, combining strong leadership, surveillance, and emergency response skills. Proven record in patrolling, monitoring access, reporting incidents, and managing personnel to ensure safety, and client satisfaction. Certified in First Aid/CPR, licensed as a Private Investigator, and committed to maintaining high professional standards, with integrity and emotional control.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Concierge Supervisor
Regal Security Inc.
Toronto, Ontario
08.2024 - 07.2025
- Supervised and coordinated a team of security staff to ensure effective site coverage and adherence to post orders.
- Conducted regular patrols, inspections, and risk assessments to maintain a secure environment.
- Responded promptly to incidents, including medical emergencies, disturbances, and building alarms.
- Maintained key control, monitored surveillance systems, and ensured site access was restricted to authorized personnel.
- Completed detailed reports on incidents, shift activities, and safety concerns; liaised with the police when necessary.
- Trained and mentored new guards, reinforcing professional standards, and emergency response protocols.
Security Concierge Supervisor
Shield Security Group
North York, ON
07.2023 - 07.2024
- Oversaw front-desk operations in a residential condominium, and ensured smooth access control and building security.
- Handled conflict resolution with professionalism, ensuring resident and guest satisfaction.
- Conducted building patrols and monitored CCTV to prevent unauthorized access, and deter suspicious activity.
- Assisted in emergency situations, including fire alarms and medical incidents, ensuring resident safety and coordinating with emergency responders.
- Supervised and trained concierge staff, ensuring compliance with security protocols and customer service standards.
Security Concierge
Shield Security Group
Thornhill, ON
01.2022 - 07.2023
- Delivered exceptional concierge and security services to residents and guests in a high-profile residential building.
- Monitored building access, issued visitor passes, and ensured compliance with building policies.
- Responded to resident concerns, incidents, and emergencies with tact and urgency.
- Maintained detailed incident reports, shift logs, and visitor records.
- Provided emotional support to elderly residents and individuals requiring assistance, upholding dignity and privacy.
Education
Certificate - Cloud Computing
Loyalist College
North York, ON12-2022
Bachelor of Science - Computer Science
Punjab Technical University
Punjab, India01-2018
Skills
- Team supervision and staff training
- Behavior management
- Public interaction and professional demeanor
- Conflict resolution
- Report writing and documentation
- Time management and pacing
- Emergency response
- Customer service and resident relations
- Attention to detail
- Access control and key management
- Handling sensitive information with confidentiality
- Compliance with post orders and security protocols
Certification
- Emergency First AID with CPR C and AED
- Private Investigator License
Timeline
Security Concierge Supervisor
Regal Security Inc.
08.2024 - 07.2025
Security Concierge Supervisor
Shield Security Group
07.2023 - 07.2024
Security Concierge
Shield Security Group
01.2022 - 07.2023
Certificate - Cloud Computing
Loyalist College
Bachelor of Science - Computer Science
Punjab Technical University
Similar Profiles
Neili YatzivNeili Yatziv
Security Guard and Office Administration at Regal Security Inc.Security Guard and Office Administration at Regal Security Inc.
Jaskirat KaurJaskirat Kaur
Security Guard (Full Time) Concierge at REGAL SECURITY INC.Security Guard (Full Time) Concierge at REGAL SECURITY INC.
Felice (Phil) MarinelliFelice (Phil) Marinelli
Site Manager at Regal Security Inc.Site Manager at Regal Security Inc.
Avineet BrarAvineet Brar
Sales Associate at TJX WinnersSales Associate at TJX Winners
Tanisha HalvorsonTanisha Halvorson
Hostess/Food Runner at CSEC TELUS Club RestaurantHostess/Food Runner at CSEC TELUS Club Restaurant