Narup Maan
Airdrie,AB
Summary
Compassionate and detail-oriented professional with over 3 years of supervisory and support experience in residential environments, seeking to transition into an Education Assistant role. Strong background in administrative coordination, crisis response, and customer service, with a proven ability to work with individuals of varying needs in fast-paced, high-responsibility settings. Known for reliability, excellent communication skills, and a team-oriented mindset. Passionate about creating safe, supportive environments where every individual feels respected and valued.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Supervisor
Regal Security Inc.
Toronto, Ontario
08.2024 - 07.2025
- Supervised daily operations in high-density residential settings, supporting both staff and vulnerable residents with professionalism and care.
- Responded calmly and effectively to emergencies and behavioral challenges, ensuring safety and well-being for all individuals on-site.
- Maintained confidential records and accessed data, reflecting a high level of discretion and trustworthiness.
- Liaised with diverse stakeholders, including emergency responders and management, showcasing strong communication and teamwork.
- Provided emotional support and de-escalation during sensitive incidents.
Security Concierge Supervisor
Shield Security Group
North York, ON
07.2023 - 07.2024
- Oversaw front-desk operations and led a team responsible for resident interaction, access control, and incident response.
- Trained team members on respectful communication and effective handling of resident concerns, including those with special requirements.
- Maintained a calm and welcoming environment while managing challenging situations with empathy and problem-solving.
- Created detailed incident reports and shift documentation, emphasizing accuracy and confidentiality.
Security Concierge
Shield Security Group
Thornhill, ON
01.2022 - 07.2023
- Served as the first point of contact for residents and visitors, ensuring clear, friendly communication.
- Supported seniors and individuals with mobility or cognitive needs with patience and attentiveness.
- Handled sensitive information securely, and maintained organized logs for visitor and resident activities.
- Participated in emergency preparedness and response efforts, reinforcing a safe community environment.
Education
Certificate - Cloud Computing
Loyalist College
North York, ON12-2022
Bachelor of Science - Computer Science
Punjab Technical University
Punjab, India01-2018
Skills
- Team collaboration
- Behavior management
- Communication (written and verbal)
- Conflict resolution
- Confidentiality and discretion
- Adaptability and flexibility
- Report writing and documentation
- Time management and pacing
- Emergency response
- Organizational skills
- MS Office and digital tools
Certification
- Emergency First AID with CPR C and AED
- Private Investigator License
Timeline
Security Supervisor
Regal Security Inc.
08.2024 - 07.2025
Security Concierge Supervisor
Shield Security Group
07.2023 - 07.2024
Security Concierge
Shield Security Group
01.2022 - 07.2023
Certificate - Cloud Computing
Loyalist College
Bachelor of Science - Computer Science
Punjab Technical University
Similar Profiles
Neili YatzivNeili Yatziv
Security Guard and Office Administration at Regal Security Inc.Security Guard and Office Administration at Regal Security Inc.
Jaskirat KaurJaskirat Kaur
Security Guard (Full Time) Concierge at REGAL SECURITY INC.Security Guard (Full Time) Concierge at REGAL SECURITY INC.
Felice (Phil) MarinelliFelice (Phil) Marinelli
Site Manager at Regal Security Inc.Site Manager at Regal Security Inc.
Narup Kaur MaanNarup Kaur Maan
Security Concierge Supervisor at Regal Security Inc.Security Concierge Supervisor at Regal Security Inc.
Avineet BrarAvineet Brar
Sales Associate at TJX WinnersSales Associate at TJX Winners