Dynamic Security Supervisor with extensive experience at Agate Security Inc., excelling in incident reporting and crisis management. Proven track record in enhancing safety protocols and training staff, resulting in a significant reduction in security incidents. Strong leadership and conflict resolution skills foster a secure environment for both employees and visitors.
Overview
10
10
years of professional experience
Work History
Security Supervisor
Agate Security Inc.
01.2022 - 08.2025
Conducted regular facility patrols to identify and deter security threats.
Recorded detailed incident reports documenting occurrences and responses.
Monitored alarm systems, responding promptly to alerts and coordinating necessary actions.
Enforced access control policies and visitor management procedures to maintain safety.
Prepared and submitted reports to inform management of security developments.
Supervised security staff, evaluating performance for compliance with safety regulations.
Developed strategies to prevent and respond to security incidents effectively.
Established strong relationships with local law enforcement agencies for enhanced collaboration.
Security Supervisor
Blvd Cocktails
01.2016 - 05.2025
Conducted regular patrols of facility to detect and deter security threats.
Recorded incident reports with detailed accounts of occurrences.
Monitored alarm systems and CCTV footage to enable prompt attention and response.
Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Prepared and submitted reports to keep management informed of security activities and developments.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Oversaw team of security officers and managed scheduling and performance evaluations.
Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
Developed and implemented strategies to prevent and respond to security incidents.
Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
Analyzed and investigated incidents alongside functional management and security supervisors.
Collaborated with management to develop security policies and procedures.
Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
Monitored and approved access control systems for accessibility to authorized personnel.
Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
Ensured compliance with all relevant regulations and industry best practices through continuous research and professional development opportunities.
Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
Enhanced team's response time to security incidents by implementing streamlined communication protocol.
Streamlined reporting procedures, enabling quicker decision-making and response to security threats.
Implemented state-of-the-art access control system, significantly improving management of entry points.
Fostered culture of continuous improvement among security staff through regular feedback and performance reviews.
Streamlined visitor check-in processes, enhancing efficiency of entry and exit procedures.
Enhanced effectiveness of security patrols by using data analytics to identify high-risk areas.
Reduced false alarms by fine-tuning sensitivity settings of alarm systems.
Conducted regular security audits, significantly improving safety and security protocols within facility.
Optimized allocation of security resources during peak times, ensuring comprehensive coverage and rapid incident response.
Improved effectiveness of surveillance systems by overseeing upgrade of security cameras and monitoring equipment.
Facilitated collaboration between different departments to ensure cohesive security strategy across organization.
Increased security awareness among staff with comprehensive training sessions.
Reduced incidences of theft and vandalism by conducting thorough risk assessments and implementing strategic security measures.
Coordinated security operations during high-profile events, ensuring safe environment for attendees and participants.
Developed and enforced emergency response plans, preparing team for various security scenarios.
Conducted detailed investigations into security breaches, providing critical insights that informed future prevention strategies.
Led team of security personnel, ensuring high standards of discipline and professionalism were maintained.
Enhanced physical security of premises by supervising installation of advanced barrier systems.
Responded swiftly to security incidents and effectively resolved security issues.
Supervised team of Number security personnel during shift.
Monitored and maintained CCTV and access control systems to protect personnel and assets.
Kept team compliant with security protocols and appearance standards.
Investigated and resolved security breaches to protect organization and corporate assets.
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
Implemented comprehensive security plans to provide highest levels of protection for facilities.
Collaborated with senior management to develop and implement strategies to mitigate security risks.
Developed and maintained emergency response plans to promote fast and effective action during crises.
Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Evaluated security systems and procedures to identify areas for improvement.
Established and maintained close working relationships with local law enforcement officers.
Determined security budgets and identified opportunities to optimize resource utilization.
Lead Barback
Blvd Cocktails
01.2016 - 05.2025
Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
Restocked ice, condiments, and snacks.
Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
Replaced empty kegs and soda syrups.
Coordinated with servers and bartenders to maintain smooth operation of bar area.
Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
Assisted in setting up and breaking down bar area for special events.
Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
Greeted customers and provided friendly, knowledgeable service.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Collaborated with kitchen staff to expedite food orders for bar patrons, leading to improved guest satisfaction.
Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
Checked ID cards and verified bar guests were of legal age.
Ensured proper storage conditions were met for both perishable and non-perishable items to meet food safety standards.
Supported event planning efforts for private parties held at the establishment, including setup and breakdown of events.
Contributed to increased sales by effectively upselling menu items when appropriate.
Decreased wait times for guests by quickly clearing tables and resetting them for new arrivals.
Streamlined bar operations, prepared garnishes for drinks ahead of busy periods.
Supported inventory management, monitored stock levels, and alerted management to low supplies, preventing stockouts.
Contributed to creating seasonal drink menus by providing feedback on popular customer choices.
Streamlined communication, acted as liaison between bar and kitchen staff to ensure timely order fulfillment.
Ensured optimal cleanliness, sanitized bar surfaces, and washed glassware to maintain hygienic environment.
Optimized storage solutions, rearranged liquor shelves for better space utilization.
Promoted to lead barback after demonstrating exceptional work ethic and mastery of bar operations.
Enhanced bar efficiency by restocking all necessary bar supplies, including liquors, fruits, and ice, before and during service hours.
Increased customer satisfaction by quickly clearing tables and ensuring welcoming atmosphere.
Reduced operational costs, implemented recycling program for bottles and cans.
Enhanced beverage service, assisted in developing streamlined system for tracking and replacing kegs.
Monitored food and beverage supplies, assisting with restocking when needed.
Delivered exceptional guest experiences through attentive service and quick response to issues.
Monitored dining room and bar areas for signs of overcrowding.
Answered customer questions about food and beverage items and assisted with menu selections.
Established rapport with customers by providing friendly and attentive service.
Arranged tables and chairs for special occasions and events.
Sales Associate
Harley Davidson Motorcycles
05.2018 - 12.2022
Optimized store layout by organizing shelves and racks to engage customers and highlight merchandise.
Executed accurate cash handling procedures during transactions, maintaining financial integrity.
Strengthened client connections to foster repeat business through attentive service.
Handled returns, exchanges, and refunds efficiently in accordance with store standards.
Demonstrated professionalism in managing customer issues during busy periods.
Prepared sales floor merchandise by ensuring proper pricing and tagging processes were followed.
Supported customers in finding products and addressing queries about features and care.
Implemented effective visual merchandising strategies to entice shoppers and boost sales.
Reached top sales goals to create returning business and increase brands value.