Narinderpal Kaur

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

#Provided excellent customer service to all visitors and phone inquiries, ensuring patient satisfaction.

#Assisted in the scheduling of patient appointments and follow-ups using practice management software.

#Managed patient check-in/check-out processes, including collecting co-pays and verifying insurance.

#Organized and filed patient records, maintaining a high degree of accuracy and confidentiality.