Summary
Overview
Work History
Education
Skills
Timeline
Generic

Simran Kaur

Brampton,ON

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Customer Service Representative

Blue jays
Toronto, Ontario
03.2024 - 07.2025
  • Assisted customers with inquiries and product information.
  • Resolved complaints through effective communication and problem-solving.
  • Processed orders and managed customer accounts efficiently.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Customer service sales associate

EBM connections
Concord, Ontario
05.2023 - 11.2024
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Managed inventory levels and ensured accurate stock replenishment on the sales floor.
  • Collaborated with team members to create engaging product displays that attracted customers.
  • Engaged with customers through active listening to understand their needs and preferences.

Education

Diploma - Tourism And Hospitality

St Lawrence College
Toronto, Ontario
12.2022 - 03.2024

Skills

  • Customer service
  • Order processing
  • Complaint resolution
  • Product knowledge
  • Customer relationship management

Timeline

Customer Service Representative

Blue jays
03.2024 - 07.2025

Customer service sales associate

EBM connections
05.2023 - 11.2024

Diploma - Tourism And Hospitality

St Lawrence College
12.2022 - 03.2024
Simran Kaur