Narges Lohrasbi
Surrey,BC
Summary
Organized and compassionate administrative professional with experience in office management and client services. Skilled in scheduling appointments, managing records, handling billing and invoicing, and supporting teams in a busy work environment. Strong communicator, with attention to detail, and the ability to multitask efficiently. Quick to learn new systems, and committed to providing a welcoming, client-centered experience in a healthcare setting.
Overview
10
10
years of professional experience
Work History
Payment Officer
Indigenous Services Canada
Vancouver, BC
03.2024 - 03.2025
- Processed financial transactions, including accounts payable and receivable, ensuring accuracy and compliance with government policies and procedures.
- Verified and reviewed invoices, claims, and payment requests, ensuring proper authorization and adherence to financial regulations.
- Assisted in reconciling accounts, investigating discrepancies, and providing financial reports to management.
- Responded to inquiries from internal and external stakeholders regarding payments, financial policies, and documentation requirements.
- Utilized government financial systems (e.g., SAP, FreeBalance, GCIMS) to track and process financial transactions.
- Ensured timely and accurate data entry while maintaining confidentiality of sensitive financial information.
- Supported the finance team in audits, financial reviews, and preparation of budget forecasts.
Accounting Assistant
Bryce A clarck accounting company
Vancouver, BC, BC
01.2024 - 04.2024
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Researched discrepancies between invoices, purchase orders, packing slips.
- Processed journal entries for accruals, amortization and other adjustments.
- Performed account analysis and reconciliations, including bank statements and inter-company general ledger accounts.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Reconciled bank statements and resolved discrepancies to ensure accurate financial reporting.
- Calculated and produced checks for utilities, taxes and other operational payments.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
Sales Representative in Office
YLG law company
Port Moody, BC
10.2022 - 03.2023
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Used CRM database to track referral and appointment data.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
- Participated in client interviews, observed questioning process and documented information.
- Organized legal documents in company filing systems and databases.
Associate
SPUD
Burnaby, Canada
04.2020 - 09.2022
- Answered product questions with up-to-date knowledge of sales and promotions.
- Stacked labeled packages onto pallets and wrapped with shrink wrap to prepare for shipping.
- Initiated inventory control measures to sustain stock levels.
- Interpreted set-up sheets, work orders, drawings, or blueprints to execute assembly process.
- Worked hard to learn required tasks quickly to maximize performance.
- Provided quality service to customers and associates inquiring about product availability or order status.
Sales Associate
Massimo dutti
Vancouver, BC
12.2020 - 12.2021
- Operated cash register, collected payments, and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Answered incoming telephone calls to provide store, products, and services information.
- Suggested products and services to match customers' stated needs and preferences.
- Helped customers to determine reasonable budget for products and services, highlighting utility of products and convenience and economy of use.
Cashier
Suprestore
Vancouver, BC
09.2020 - 02.2021
- Operated cash register, collected payments, and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Answered customer questions, provided store information, and directed customers to designated store areas.
Medical Office Assistant
Sina
Tehran
01.2015 - 10.2017
- Managed daily clinic operations, including answering phone calls, responding to emails, and greeting clients with professionalism and confidentiality.
- Scheduled and coordinated client appointments efficiently, ensuring smooth workflow for midwives and staff.
- Maintained accurate and organized client records using electronic medical record (EMR) systems; quickly learned new software as required.
- Assisted with billing and invoicing, including tasks related to BC MSP and client payments.
- Monitored and ordered clinic supplies to maintain a fully equipped environment.
- Supported midwives with administrative and logistical tasks to ensure high-quality, client-centered care.
- Helped maintain a calm, welcoming, and organized clinic environment for clients and staff.
Education
Diploma - Computerized Accounting & Administrative Assistant
Coquitlam Continuing Education
Coquitlam, BC01-2024
Certificate -
Serving It Right Certificate
Vancouver, BC01-2023
Associate"s Degree -
Azad University of Tehran
Tehran01-2017
High School Diploma -
Mahdieh Pre University
Tehran,Iran01-2015
Skills
- Scheduling and appointment coordination
- Client communication
- Medical record management (EMR)
- Billing and invoicing (MSP and client payments)
- Office organization and supply management
- Team collaboration
- Attention to detail and multitasking
Timeline
Payment Officer
Indigenous Services Canada
03.2024 - 03.2025
Accounting Assistant
Bryce A clarck accounting company
01.2024 - 04.2024
Sales Representative in Office
YLG law company
10.2022 - 03.2023
Sales Associate
Massimo dutti
12.2020 - 12.2021
Cashier
Suprestore
09.2020 - 02.2021
Associate
SPUD
04.2020 - 09.2022
Medical Office Assistant
Sina
01.2015 - 10.2017
Diploma - Computerized Accounting & Administrative Assistant
Coquitlam Continuing Education
Certificate -
Serving It Right Certificate
Associate"s Degree -
Azad University of Tehran
High School Diploma -
Mahdieh Pre University
Similar Profiles
Alexis LanthierAlexis Lanthier
INET Web Developer at Government Of Canada (Indigenous Services Canada)INET Web Developer at Government Of Canada (Indigenous Services Canada)
Wendy SimpsonWendy Simpson
A/ Manager Sioux Lookout Dental Program at Indigenous Services CanadaA/ Manager Sioux Lookout Dental Program at Indigenous Services Canada
Trevor PerlinTrevor Perlin
Storesperson at Indigenous Services CanadaStoresperson at Indigenous Services Canada
Ahmad RafaqatAhmad Rafaqat
Front-Line Team Member / Cook at Popeyes Louisiana KitchenFront-Line Team Member / Cook at Popeyes Louisiana Kitchen
Venkat VenkatasubramanianVenkat Venkatasubramanian
Staff Software Engineer at Infoblox CanadaStaff Software Engineer at Infoblox Canada