Nardos Mollaligne
Kitchener,Ontario
Summary
Dedicated and diligent professional with experience enhancing executive productivity and improving business operations. Exceeds expectations for maximizing group performance and overseeing calendars. Operates well with minimal supervision to meet demanding objectives.
Overview
12
12
years of professional experience
Work History
Customer Service Coordinator
Dufferin Concrete
11.2022 - 11.2023
- Provided coordination between Sales Reps, Account Holders and Schedulers to accurately place orders.
- Attentively checked order processing and tracked order data for Sales division.
- Headed the launch of new Mobile Jobsite app for the Southwest division of Dufferin Concrete to help customers accurately track their order data.
- Handled complaints regarding Account and COD customers with the utmost care.
Executive Assistant
The Blkprint Podcast
01.2020 - 01.2022
- Remotely collaborated with podcast hosts to schedule guest appearances, manage phone calls and emails.
- Handled social media outreach for podcast i.e. Instagram, Twitter.
- Used software tools like Canva, Microsoft Office and more to schedule timely social media posts, arrange Zoom meetings, and to communicate with guests.
- Planned and attended meetings with podcast hosts to discuss social media content, new episodes and collaborations.
Server
Cineplex Cinemas Kitchener & VIP
12.2017 - 10.2022
- Operated POS system to place orders, manage bills and handle complimentary items.
- Collected payment, balanced cash receipts and maintained an accurate cash drawer.
- Trained and supervised new staff members in group environments.
- Resolved guest and employee complaints to maintain customer satisfaction.
- Maintained order efficiency and accuracy through clear communication with kitchen staff.
Tutor
Personal Tutoring Services
09.2014 - 06.2015
- Identified learning needs and implemented fun and engaging learning activities to help students advance.
- Assisted students in such areas as Mathematics, Science and English, creating tailored lesson plans and study guides.
- Provided appropriate learning materials for students.
- Met with students and parents to discuss educational goals and expectations.
Volunteer Sunday School Teacher
Meheret Evangelical Church
07.2011 - 09.2015
- Created and organized multiple lesson plans by following appropriate curriculum materials.
- Planned and facilitated summer camp for students.
- Adopted a variety of instructional aids, methods and materials to provide for creative lesson plans.
Education
Associate of Applied Science - Pre-Health Sciences
Conestoga College
Kitchener, ON01.2018
High School Diploma -
Cameron Heights Collegiate Institute
Kitchener, ON01.2016
Skills
- Time Management & Task Prioritization
- Team Collaboration
- Calendar Management
- Data Entry: MySQL Workbench, Microsoft SQL Server and Python Programming
- Fluent in Microsoft Office Programming
- Professional Verbal and Written Communication Skills
- Event Planning: Curated and organized multiple events for Meheret Evangelical Church
References
Available Upon Request
Languages
English
Native or Bilingual
Amharic
Native or Bilingual
Timeline
Customer Service Coordinator
Dufferin Concrete
11.2022 - 11.2023
Executive Assistant
The Blkprint Podcast
01.2020 - 01.2022
Server
Cineplex Cinemas Kitchener & VIP
12.2017 - 10.2022
Tutor
Personal Tutoring Services
09.2014 - 06.2015
Volunteer Sunday School Teacher
Meheret Evangelical Church
07.2011 - 09.2015
Associate of Applied Science - Pre-Health Sciences
Conestoga College
High School Diploma -
Cameron Heights Collegiate Institute
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