Naphtoya Allen
Toronto,Canada
Summary
Dynamic and results-driven professional with a proven track record at Script Runner, excelling in fast-paced environments. Demonstrates strong problem-solving abilities and effective communication skills, ensuring timely deliveries and exceptional customer service. Adept at optimizing routes and maintaining safety standards, contributing to enhanced operational efficiency and client satisfaction.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Script Runner
12.2024 - Current
- Delivered packages promptly to various locations within designated routes.
- Communicated effectively with customers regarding delivery schedules and issues.
- Conducted vehicle inspections to ensure safety and compliance standards.
- Collaborated with dispatch teams to optimize daily delivery plans.
- Utilized GPS systems to navigate routes effectively and minimize delays.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
productive Assistant
Lush Homemade Cosmetics
Toronto, Canada
09.2019 - 05.2024
- Making soap by hand
- Dispatch in Packaging
- Greeted visitors, clients and guests in a professional manner.
- Organized and maintained filing systems for documents and records.
- Entered data into databases accurately and efficiently.
- Assisted in the preparation of reports, presentations and correspondence.
- Always reach daily targets.
- Assisted in product development by gathering customer feedback on new cosmetics.
waitress
Jack Astor's Bar & Grill
Vaughan, Canada
03.2021 - 12.2021
- Server
- Wash Dishes
- Hostess.
Finance Assistant
Primerica
Toronto, Canada
05.2018 - 01.2020
- Finance Analyst
- Life Insurance.
Education
Diploma - Finance Analyst
Durham College
Oshawa06.2018
Diploma - Medical Assistant/ Phlebotomist
Everest
Toronto01.2013
Skills
- Fast and Efficient
- Problem Solving
- Adaptability
- Ability to work in a team
- Strong work ethic
- Communication skills
- Leadership Qualities
- Self Management
- Learning
- Heavy hauling
- Product promotion
- Problem-solving
- Valid G class license
- Quality assurance
- Time management skills
- Client relationship management
- Payment collection
- Record keeping
- Vehicle cleaning and maintenance
- Clean driving record
Awards
- Leadership
- Best Attendance
- Always Helping Others
Languages
Fluent English
References
References available upon request.
Timeline
Delivery Driver
Script Runner
12.2024 - Current
waitress
Jack Astor's Bar & Grill
03.2021 - 12.2021
productive Assistant
Lush Homemade Cosmetics
09.2019 - 05.2024
Finance Assistant
Primerica
05.2018 - 01.2020
Diploma - Finance Analyst
Durham College
Diploma - Medical Assistant/ Phlebotomist
Everest