Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Naomi DiGiantommaso

Wainfleet

Summary

Friendly and highly motivated customer service associate with 6 years of experience in delivering excellent service. Contributes to team success by working hard, ensuring effective communication, and upholding standards. Skilled abilities in multitasking and time management, as well as being a team player and supporting fellow colleagues in any manner that is needed.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
10.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a smile and a friendly demeanor, prepared to promptly address their needs and provide excellent service.
  • Retained a calm and collected manner during hectic periods, remaining engaged with customers while also focusing on tasks.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Trained and welcomed several new hires, coaching them in each position and task with full commitment to their learning and understanding of the job.
  • Provided knowledge and understanding of coffees, drinks and foods to ensure customers were well informed and satisfied with the products being served.

Front Counter Worker

Dairy Queen
02.2020 - 08.2022
  • Maintained a clean and organized appearance for restaurant areas to attract and retain customers.
  • Delivered food to guest tables with timeliness and efficiency.
  • Demonstrated knowledge of products and applied proper food handling standards.
  • Constantly communicated with kitchen staff to ensure order accuracy.

Coat Check Attendant

Oakville Conference Centre
09.2018 - 02.2020
  • Greeted guests upon arrival, welcoming them to their event and providing them with efficient and friendly service.
  • Handled challenging situations using rational and quick decision making in order to keep the situation calm and professional.
  • Securely stored guest valuables by maintaining proper security measures and upholding standards set to maintain a safe environment.

Education

High School Diploma -

Holy Trinity Catholic Secondary School
Oakville, ON
06.2022

Skills

  • Friendly and outgoing
  • Team Player
  • Multitasking
  • Cash Handling
  • Opening and closing duties
  • Exceptional customer service
  • Effective Communication
  • Time Management

Languages

English

Timeline

Barista

Starbucks
10.2022 - Current

Front Counter Worker

Dairy Queen
02.2020 - 08.2022

Coat Check Attendant

Oakville Conference Centre
09.2018 - 02.2020

High School Diploma -

Holy Trinity Catholic Secondary School

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Naomi DiGiantommaso