NANLEE WOOD

• Led end-to-end retail operations and store development strategy, planning & overseeing new store openings, renovations and operational efficiencies across 15 new locations.
• Developed and executed initiatives to enhance customer experience, store performance, and brand consistency.
• Partnered with cross-functional teams (Real Estate, General Council, Merchandising & Allocations, Marketing, and Finance) to ensure smooth store launches and sustained operational excellence.
• Managed vendor relationships, lease negotiations, design and budget planning for new store rollouts and existing store optimizations.
• Created and refined standard operating procedures (SOPs) to drive efficiency, reduce costs, and improve team performance.
• Analyzed sales and operational data to inform strategic decisions and optimize store profitability.
• Conceptualized and launched Warehouse Sales across three city locations, driving incremental revenue and clearing excess inventory efficiently. Led end-to-end planning, including site selection, vendor coordination, staffing, and promotional strategy to ensure seamless execution. Optimized logistics and inventory management, ensuring accurate stock levels, smooth customer experience, and operational efficiency. Achieved incremental revenue of 2M+ while maintaining cost efficiency and enhancing brand presence. Developed best practices for future warehouse sale events, improving operational workflows and customer engagement.

Led a team of Retail Specialists across Eastern Canada (Ontario – Atlantic Canada), overseeing operations in 100+ stores carrying the Joe Fresh brand to ensure compliance and uphold national standards.

• Collaborated with the Joe Fresh Business Unit to establish and implement national standards, driving the success of new and existing programs.
• Supported retail specialists and store teams by assessing market and store conditions, providing recommendations to optimize sales and profitability.
• Managed inventory operations with extensive expertise in SAP.
• Oversaw project management for new store setups and full-scale renovations.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Facilitated cross-functional collaboration for improved decision-making processes within the organization.
• Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.

Led a national team of Directors and Specialists overseeing the Joe Fresh brand within large grocery retail stores, managing field operations across 300+ locations.

• Coached and developed store teams, creating programs to ensure consistent execution and enhance brand performance through in-depth analysis and action planning.
• Partnered with the Joe Fresh Business Unit to establish and implement national standards, supporting both new and existing programs and processes.
• Traveled across Canada to assess market dynamics and store conditions, providing strategic recommendations to drive sales and profitability.
• Served in a term position covering maternity leave.

Led a team of Retail Specialists across Western Canada (Vancouver Island to Thunder Bay), overseeing operations in 100+ stores carrying the Joe Fresh brand and Fashion Beauty to ensure compliance and uphold national standards.

• Collaborated with the Joe Fresh Business Unit to develop and implement national standards, driving the success of new and existing programs.
• Supported retail specialists and store teams by assessing market and store conditions, providing strategic recommendations to enhance overall performance.
• Managed project execution for new store setups and full-scale renovations.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Facilitated cross-functional collaboration for improved decision-making processes within the organization.
• Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.

Led a national team of Directors and Specialists overseeing the Joe Fresh brand within large grocery retail stores, managing field operations across 300+ locations.

• Coached and developed store teams, creating programs to ensure consistent execution and enhance brand performance through in-depth analysis and action planning.
• Partnered with the Joe Fresh Business Unit to establish and implement national standards, supporting both new and existing programs and processes.
• Traveled across Canada to assess market dynamics and store conditions, providing strategic recommendations to drive sales and profitability.

Led a national team of Directors and Specialists overseeing the Joe Fresh brand within large grocery retail stores, managing field operations across 300+ locations.

• Coached and developed store teams, creating programs to ensure consistent execution and enhance brand performance through in-depth analysis and action planning.
• Partnered with the Joe Fresh Business Unit to establish and implement national standards, supporting both new and existing programs and processes.
• Traveled across Canada to assess market dynamics and store conditions, providing strategic recommendations to drive sales and profitability.
• Served in a term position covering maternity leave.

Led a team of Retail Specialists across Manitoba and Saskatchewan Superstores, Extra Foods, and Wholesale Clubs, overseeing Apparel, Health & Beauty departments within grocery stores.

• Partnered with head office business units to drive operational standards, support existing programs, and implement new initiatives to enhance performance.
• Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
• Improved customer satisfaction by addressing their concerns and swiftly resolving issues.
• Managed budgets effectively, controlling costs while still maintaining high-quality standards throughout the zone.
• Defined clear targets and objectives and communicated to other team members.

Managed the Apparel, Health, and Beauty departments across Saskatchewan Superstores, Extra Foods, and Wholesale Clubs, ensuring operational excellence and alignment with corporate objectives.

• Collaborated with head office business units to establish and uphold operational standards, optimize program execution, and drive the development of new initiatives to enhance departmental performance and efficiency.

• Streamlined inventory management processes for increased efficiency and reduced stock discrepancies.
• Collaborated with store management to develop strategic plans for department growth and success.
• Increased employee retention by fostering a positive work environment through open communication lines between staff members.
• Boosted revenue generation with targeted marketing initiatives aimed at attracting new customers.