Summary
Work History
Education
Skills
Timeline

Nandni Sharma

Markham,Canada

Summary

Dynamic customer service and hospitality professional with a proven track record of delivering exceptional support, managing order processing, and excelling in line cooking and front desk operations. Expertise in multitasking within fast-paced environments, complemented by robust technical knowledge in programming and business systems, including WMS and NetSuite. Committed to enhancing customer experiences through effective communication and problem-solving skills. Strong ability to adapt to evolving challenges while maintaining a focus on operational excellence.

Work History

Customer Service Representative

Discus Supply
  • - Handled customer calls and provided support for order inquiries.
  • - Processed and managed customer orders with accuracy.
  • - Created shipping labels and verified order details to ensure smooth fulfillment.

Line Cook

Nextdoor Restaurant
  • - Prepared and cooked a variety of cuisines while maintaining food safety standards.
  • - Assisted kitchen team in meal preparation and plating.
  • - Maintained cleanliness and organization in the kitchen.

Line Cook

Smash Restaurant
  • - Prepared menu items efficiently during high-volume service hours.
  • - Ensured consistency and quality of dishes served.
  • - Assisted in stock management and kitchen operations.

Cashier & Front Desk Receptionist

Doner King
  • - Greeted customers and managed front desk operations.
  • - Handled cash, processed payments, and issued receipts.
  • - Assisted with order taking and customer inquiries.

Education

Diploma - Computer Programming

Niagara College

Skills

  • - Programming: Java, C, C#, C, HTML, CSS
  • - Systems: WMS, NetSuite
  • - Efficient Communication & Interpersonal Skills
  • - Customer Service & Problem Solving
  • - Order Processing & Shipping Management
  • - Food Preparation & Kitchen Operations
  • - Cash Handling & POS Systems
  • - Team Collaboration & Time Management

Timeline

Customer Service Representative - Discus Supply
Line Cook - Nextdoor Restaurant
Line Cook - Smash Restaurant
Cashier & Front Desk Receptionist - Doner King
Niagara College - Diploma, Computer Programming

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Nandni Sharma