Nandini Ramgarhia
Mississauga,ON
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
- Driven Systems Administrator with 2+ years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
4
4
years of professional experience
Work History
Front Desk Concierge
The Forest Hill Group
09.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Security Guard
Logixx Security
08.2021 - 03.2022
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Computer Administrator
Friends Computer Services
04.2019 - 03.2021
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Monitored networks and network devices to resolve technical problems quickly.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Created patches and solutions to fix bugs in existing applications.
Education
Computer System Networking-technician - Computer And Information Systems
Canadore College of Applied Arts And Technology
Mississauga, ON06.2023
Skills
- Concierge Services
- Automated Telephone Systems
- Problem-Solving Skills
- Office Management
- Safety and Security Procedures
- Critical Thinking
- Emergency Response
- Computer Networks
- Complex Problem-Solving
- System Administration
- Maintenance and Troubleshooting
- Code Fixes
Python and Microsoft
- Advanced Knowledge of Python programs and Microsoft office Applications like word, excel, powerpoint and outlook along with great typing speed.
Timeline
Front Desk Concierge
The Forest Hill Group
09.2022 - Current
Security Guard
Logixx Security
08.2021 - 03.2022
Computer Administrator
Friends Computer Services
04.2019 - 03.2021
Computer System Networking-technician - Computer And Information Systems
Canadore College of Applied Arts And Technology
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