Nancy Siu Ling Yan

Experienced event planner with over 10 years of expertise in coordinating event logistics and collaborating with marketing teams for street and cultural festivities. Demonstrated ability to deliver exceptional customer service to diverse clients, resulting in the successful execution of memorable events. Skilled in all aspects of event marketing, from planning and setup to execution and post-marketing events. Collaborated with various production groups, cultural organizations, and mainstream advertising media to ensure seamless event experiences. Fluent in spoken and written English, Cantonese, Toichenese, and some Mandarin. Also possess experience in telecommunications customer services, troubleshooting, tech support, and effectively resolving customer complaints through strong negotiation skills.