Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nancy Simmonds

77 Amos Walter Drive,NS

Summary

Dynamic manager with a proven track record at Down East Hospitality, excelling in team leadership and customer service. Enhanced operational efficiency by resolving conflicts and maintaining high-quality service delivery. Skilled in task delegation and performance evaluations, fostering a productive environment that increased customer satisfaction and profitability.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Manager

Down East Hospitality
10.2001 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.

Education

GED -

NBCC
Moncton, NB

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff management
  • Task delegation
  • Performance evaluations
  • Multitasking Abilities
  • Scheduling and coordinating
  • Professional and courteous

Timeline

Manager

Down East Hospitality
10.2001 - Current

GED -

NBCC

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Nancy Simmonds