Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Nancy Mcknight

Laval,QC

Summary

Organized and dependable candidate with a strong sense of compassion. Successful at managing multiple priorities while working under pressure. Promoting safety and regulations as a top priority while delivering exceptional customer service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Flight Purser

Pascan Aviation
10.2021 - Current
  • Assist passengers during boarding and baggage stowage to facilitate a smooth flight experience.
  • Conduct pre-flight inspections of emergency equipments.
  • Perform pre-flight briefings and demonstrate safety procedures.
  • Maintain compliance with safety and regulatory requirements.
  • Manage and cater food and beverage supplies onboard the aircraft.
  • Respond to medical and emergency situations.
  • Offer outstanding in-flight customer experience.
  • Assist passengers with special needs and disabilities.

Flight Purser

Sky Regional Airlines Inc.
09.2012 - 03.2021
  • Deliver exceptional customer service and offering premium service in Business Class.
  • Maintain and promote safety and regulatory procedures onboard.
  • Manage and support cabin crew team.
  • Assist passengers with special needs and disabilities.
  • Respond to medical and emergency situations.
  • Perform pre-flight inspections of emergency equipments.
  • Assist passengers during boarding with baggage stowage and seat assignments.
  • Perform pre-flight briefings to special need passengers.

Education

DEP - Auxiliary Nursing

ISF Medical
Longueuil, QC
05.2005

DEP - Dental Assisting

Pierre Dupuis Institute
Montreal, QC
01.1995

High School Diploma -

École Secondaire Eulalie-Durocher
Montréal, QC
06.1992

Skills

  • Punctuality
  • Interpersonal Relations
  • Team Leadership
  • Analytical Thinking
  • Passenger Assistance
  • Conflict Resolution
  • Customer Service
  • Multitasking
  • Organizational Skills

Languages

French
Native or Bilingual
English
Full Professional

Certification

Finesse and Leadership


Human Trafficking Awareness

Timeline

Flight Purser

Pascan Aviation
10.2021 - Current

Flight Purser

Sky Regional Airlines Inc.
09.2012 - 03.2021

DEP - Auxiliary Nursing

ISF Medical

DEP - Dental Assisting

Pierre Dupuis Institute

High School Diploma -

École Secondaire Eulalie-Durocher

Similar Profiles

CREATE PROFILE
Nancy Mcknight