Summary
Overview
Work History
Education
Skills
Languages
Additional Information - Awards Honors
Timeline
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Madeleine Namadam

Madeleine Namadam

Winnipeg,Canada

Summary

Experienced Flight Attendant and Lab Technician with a diverse background in ensuring safety. Diligent Desired Position with a strong background in managing in-flight services, passenger comfort, and safety. Successfully led cabin crews and coordinated seamless operations during numerous international flights. Demonstrated leadership and problem-solving abilities in high-pressure environments.

Overview

10
10
years of professional experience

Work History

Flight Purser

Air Canada
12.2022 - 05.2025
  • Ensured passenger safety and comfort on flights, maintaining composure in high-pressure situations.
  • Delivered exceptional service, enhancing passenger satisfaction and loyalty.
  • Utilized conflict resolution skills to manage and resolve in-flight issues effectively.
  • Promoted a cooperative team atmosphere to ensure efficient flight operations.
  • Adhered to safety protocols, achieving a flawless safety record during tenure.

Senior Phlebotomist

St Joseph's Hospital
11.2021 - 12.2022
  • Performed precise lab tests, ensuring timely results and improved critical test turnaround.
  • Teamed with healthcare professionals to improve sample management, advancing lab performance.
  • Maintained compliance with quality control standards, reducing errors and retests.

Microbiology Laboratory Technician

Health Science Centre
11.2020 - 10.2021
  • Conducted lab tests ensuring accuracy, improving efficiency, and maintaining safety standards.
  • Partnered with team to refine workflows, decreasing test turnaround time by upwards of 18%.
  • Utilized analytical skills to troubleshoot equipment issues, minimizing downtime and enhancing productivity.
  • Implemented meticulous data recording practices, leading to improved data integrity and reliability.

Phlebotomist

LifeLabs
07.2020 - 11.2020
  • Collected blood samples efficiently, ensuring patient comfort and accuracy.
  • Maintained high standards of cleanliness and organization in the lab.
  • Worked with healthcare teams to enhance patient care processes.
  • Identified and resolved issues in sample collection, enhancing workflow.
  • Contributed to a 12% increase in lab efficiency through precise sample handling.

Educator

Grandir en Francais
05.2019 - 01.2020
  • Developed engaging lesson plans for French language learners, enhancing student participation.
  • Implemented interactive activities, resulting in improved language proficiency among students.
  • Assessed student progress through regular evaluations, ensuring tailored learning approaches.
  • Collaborated with colleagues to create a supportive educational environment.
  • Facilitated communication between students and parents, fostering community involvement.

Medical Assistant

Canadian Armed Forces
02.2015 - 06.2018
  • Enhanced operational efficiency through support in medical procedures.
  • Collaborated with healthcare teams, ensuring seamless patient management.
  • Maintained medical records with precision, supporting accurate data retrieval.
  • Trained new staff, fostering a supportive and knowledgeable environment.

Education

Medical Laboratory Science - Medical Laboratory Science

Confederation College
Thunder Bay
08.2020

High School - undefined

Superior Collegiate & Vocational Institute
01.2018

Skills

  • Punctuality
  • Documentation accuracy
  • In-flight safety expertise
  • Complaint handling
  • Multilingual proficiency
  • Strong leadership
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Multitasking
  • Team leadership
  • Effective communication

Languages

French
Native or Bilingual
English
Native or Bilingual

Additional Information - Awards Honors

  • Confederation College Outstanding Student award
  • Anglican Lutheran Bursary
  • Thunder Bay City award of Excellence
  • Marion Drysdale Provincial Award

Timeline

Flight Purser

Air Canada
12.2022 - 05.2025

Senior Phlebotomist

St Joseph's Hospital
11.2021 - 12.2022

Microbiology Laboratory Technician

Health Science Centre
11.2020 - 10.2021

Phlebotomist

LifeLabs
07.2020 - 11.2020

Educator

Grandir en Francais
05.2019 - 01.2020

Medical Assistant

Canadian Armed Forces
02.2015 - 06.2018

High School - undefined

Superior Collegiate & Vocational Institute

Medical Laboratory Science - Medical Laboratory Science

Confederation College
Madeleine Namadam