Nancy Hoedel
Cochrane,AB
Summary
Dynamic professional with extensive experience at North Cariboo Air, excelling in Cabin Safety Management and regulatory compliance. Proven ability to lead teams, implement effective training programs, and enhance safety standards. Skilled in strategic planning and communication, adept at thriving in high-stress environments while ensuring exceptional service and operational efficiency.
Overview
27
27
years of professional experience
Work History
Manager, Cabin Safety
North Cariboo Air
05.2016 - Current
- Strong knowledge of Transport Canada Regulations and Standards
- Monitor and co-ordinate all aspects pertaining to Cabin Crew
- Create and amend Transport Canada approved manuals, training programs and documentation
- Ability to liaise and collaborate with other deparments and supporting management to ensure all regulatory requireements are met
- Ability to meet deadlines, work under pressure and achieve multiple objectives
- Create and manage crew scheduling
- Coordination and management of onboard product
- Maintain Flight Attendant qualifications
Supervisor, Cabin Safety
North Cariboo Air
10.2013 - 05.2016
Flight Attendant
North Cariboo Air
11.2011 - 10.2013
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Business Owner
Brayco Financial
11.2007 - 10.2013
Business Owner
Panda Flowers
11.2005 - 11.2007
Senior Corporate Travel Consultant
American Express Corporate Services
05.1998 - 10.2005
- Worked onsite at several Oil and Gas companies in Calgary
- Coordinated and scheduled corporate travel, domestic and international
- Dealt with multiple embassies to obtain required travel visas for international travel
- Coordinated and scheduled rotational employee travel to destinations such as Yemen and Sudan
Education
Cabin Crew
North Cariboo Air Cabin Crew Ground School
Calgary, AB11-2011
Cabin Crew Online Training
Inflight Institute
Calgary, AB11-2011
Travel And Tourism
Robertson Career College
Regina, SK10-1989
Skills
- Authorized Restricted Area Access
- High-Stress Environment Adaptability
- Strategic Issue Analysis
- Collaborative Teamwork
- Staff management, training and development
- Verbal and written communication
- Documentation and reporting
- Strategic planning
Languages
English
Native or Bilingual
Timeline
Manager, Cabin Safety
North Cariboo Air
05.2016 - Current
Supervisor, Cabin Safety
North Cariboo Air
10.2013 - 05.2016
Flight Attendant
North Cariboo Air
11.2011 - 10.2013
Business Owner
Brayco Financial
11.2007 - 10.2013
Business Owner
Panda Flowers
11.2005 - 11.2007
Senior Corporate Travel Consultant
American Express Corporate Services
05.1998 - 10.2005
Cabin Crew
North Cariboo Air Cabin Crew Ground School
Cabin Crew Online Training
Inflight Institute
Travel And Tourism
Robertson Career College
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