Nancy Couto
Summary
Dynamic professional with supervisory experience at TDCSB, adept at promoting positive interactions among students and ensuring safety. Skilled in sanitation procedures and scheduling staff, I excel in enhancing operational efficiency while delivering exceptional service. Proven ability to implement effective strategies that foster a clean and organized environment.
Overview
16
16
years of professional experience
Work History
Lunchroom Supervisor
TDCSB
09.2021 - 01.2022
- Supervised lunchtime activities, ensuring a safe and orderly environment for students.
- Monitored student behavior, promoting positive interactions and conflict resolution among peers.
- Assisted in meal distribution, coordinating with kitchen staff to maintain food safety standards.
- Implemented procedures for cleanliness and organization within lunchroom facilities.
Helper
Willpont Family Practice
Toronto, ON
03.2010 - 10.2011
- Assisted in maintaining clean and organized workspaces to ensure safety and efficiency.
- Supported team members with daily tasks and learned operational processes to enhance productivity.
- Operated basic tools and equipment under supervision, adhering to safety protocols at all times.
- Collaborated with colleagues to streamline workflow and improve task completion rates.
Receptionist
Bloor Court Physiotherapist
04.2006 - 12.2006
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between physiotherapy staff and patients, enhancing service delivery.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate patient records using electronic health record (EHR) systems.
Education
Fashion Design
International Academy Of Design
02-2005
Skills
- Supervisory experience
- Sanitation procedures
- Child development
- Sewing Machine
- Serger Machine
- Industrial iron
Languages
English
Portuguese
Timeline
Lunchroom Supervisor
TDCSB
09.2021 - 01.2022
Helper
Willpont Family Practice
03.2010 - 10.2011
Receptionist
Bloor Court Physiotherapist
04.2006 - 12.2006
Fashion Design
International Academy Of Design