Nancy Casarrubias
Anaheim
Summary
Seasoned Human Resources professional with 12 years in operations management and workforce supervision, including expertise in supporting large, unionized workforces. Specializes in employee relations, performance management, recruiting, and compliance with California employment laws. Effectively builds relationships, resolves complex workplace issues, and implements HR strategies that align with business objectives.
Overview
11
11
years of professional experience
Work History
HR Generalist
Pegasus Building Services
Long Beach
08.2023 - Current
- Managed employee onboarding process and orientation sessions
- Coordinated recruitment efforts and managed job postings across various platforms to attract qualified candidates
- Assisted in developing and implementing HR policies and procedures
- Handled employee inquiries regarding benefits and company policies
- Supported performance review processes by collecting feedback and documentation
- Maintained employee records in HR management systems to ensure data accuracy and compliance
- Facilitated training sessions to enhance staff development and skills
- Collaborated with management to address employee relations issues promptly
- Compiled reports on hiring, terminations, promotions, absences/LOAs, and turnover rates to support management decision-making
- Managed recruitment processes, including job postings and interviews
- Provided guidance to managers on employee relations issues
- Coordinated benefit administration activities such as enrollments, changes, terminations
- Reviewed job descriptions and updated them based on changing business needs
- Investigated complaints of discrimination or harassment within the workplace
- Conducted background checks and orientation, coordinating new employee onboarding process
- Partnered with senior HR team to communicate company standards and policies
- Collaborated with HR teams in San Diego and Northern California to streamline processes.
Housekeeping Supervisor
Live Nation
Irvine
07.2015 - 07.2023
- Supervised daily housekeeping operations at large-scale events and venues.
- Trained and mentored staff on cleaning techniques and safety protocols.
- Coordinated supply inventory and ordered cleaning products as needed
- Assisted housekeeping manager with daily operational needs before during and after concerts
Project Manager
ABM Industries
Long Beach
08.2018 - 08.2021
- Led project teams to ensure timely completion of tasks and deliverables.
- Managed project schedules, budgets, and resource allocation effectively.
- Facilitated regular status meetings to track progress and address concerns.
- Implemented risk management strategies to mitigate potential project challenges.
- Managed multiple projects with competing deadlines simultaneously.
- Developed and maintained project plans, timelines, and budgets.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Prepared cost estimates for projects of varying sizes.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Managed daily cleaning operations for commercial facilities and ensured cleanliness standards.
- Supervised janitorial staff and conducted training on safety and cleaning techniques
- Scheduled maintenance tasks and coordinated with vendors for supplies and equipment.
- Developed cleaning protocols to maintain compliance with health and safety regulations.
- Conducted inspections to ensure quality control of cleaning services provided by staff.
- Implemented inventory management practices for cleaning supplies and equipment usage.
- Addressed customer concerns related to cleanliness and service quality promptly.
- Collaborated with facility management to optimize janitorial workflows and processes.
- Trained staff to follow team standards and use efficient techniques.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Managed team supplies to maintain budgets and meet work demands.
- Achieved adequate coverage for jobs by setting effective schedules and assigning tasks to each worker.
- Collaborated with vendors to obtain competitive pricing on products while maintaining quality standards.
- Trained new employees in safety protocols, sanitization techniques, and standard operating procedures.
- Supervised janitorial staff and scheduled shifts to meet operational needs.
Education
La Vista High School
Fullerton, CASkills
- Talent acquisition
- Recruitment coordination
- Employee onboarding
- Performance management
- HR policy implementation
- Employee relations
- Conflict resolution
- Team collaboration
- Bilingual - English/ Spanish
Languages
English
Professional
Spanish
Professional
Timeline
HR Generalist
Pegasus Building Services
08.2023 - Current
Project Manager
ABM Industries
08.2018 - 08.2021
Housekeeping Supervisor
Live Nation
07.2015 - 07.2023
La Vista High School