NAMJEET GREWAL
Lodi
Summary
Detail-oriented professional with strong customer communication skills. Proven ability to manage orders efficiently while maintaining positive relationships, ensuring timely deliveries, and exceeding customer expectations.
Overview
16
16
years of professional experience
Work History
Instacart Shopper
Instacart
Lodi
12.2019 - Current
- Selected grocery items based on customer orders and preferences.
- Communicated with customers to clarify order details and special requests.
- Navigated stores efficiently to gather products within designated timeframes.
- Packaged groceries carefully to ensure safe transportation and delivery.
- Utilized mobile apps for order management and real-time updates during shopping.
- Delivered groceries on time according to company standards for customer satisfaction.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Resolved customer complaints quickly and professionally.
Rural Carrier Associate
USPS
Ione
05.2020 - 06.2021
- Delivered mail to rural routes in a timely manner.
- Sorted mail and packages for efficient distribution.
- Provided excellent customer service at community interactions.
- Maintained accurate records of deliveries and pickups.
- Drove vehicle and delivered mail to rural locations.
- Loaded mail onto vehicles for transportation according to specified procedures and weight restrictions.
- Followed strict package safety standards to protect customers and team members.
- Handled missing postage and returned mail for route customers.
Bar and Restaurant Manager
SG hospitality services
Lockeford
01.2019 - 11.2019
- Managed daily operations of bar and restaurant ensuring smooth service.
- Coordinated inventory management for food and beverage supplies.
- Managed the bar area including ordering supplies, mixing drinks and ensuring quality control measures were followed.
- Inspected dining areas for cleanliness, proper set-up of tables and chairs.
- Resolved customer complaints in a professional manner.
- Managed accounts payable, accounts receivable and payroll.
- Updated computer systems with new pricing and daily food specials.
Dispatcher Office Assistant
Sky Cable USA
Mountain View
02.2015 - 12.2018
- Managed incoming calls and inquiries for service scheduling and support.
- Developed communication protocols to enhance coordination between departments and clients.
- Processed billing information and prepared invoices for customer accounts promptly.
- Created daily logs of dispatched vehicles and personnel.
Customer Service Cashier
Macys Department Store
Sunnyvale
02.2014 - 02.2015
- Processed customer transactions accurately and efficiently at Macy's Department Store.
- Assisted customers with product inquiries and provided exceptional service on the sales floor.
- Cleaning , arrangements and knowledge about new products.
- Helping customer to open new credit card.
TEACHER AND ACCOUNTANT
GLOBAL E SCHOOL
JAITU
02.2010 - 02.2013
- Developed engaging lesson plans for diverse student needs and learning styles.
- Facilitated online classroom discussions to enhance student participation and communication.
Education
Bachelor of Science - Math and Science
Punjabi University
PunjabBachelor of education -
Punjab University
PunjabCertificate of Accounting -
De Anza College
Cupertino, CASkills
- Order management
- Product selection
- Inventory control
- Order documentation
- Customer service
- Customer communication
- Supplier coordination
- Product packaging
- Food handling practices
- Time management
- Problem solving
- Decision-making
- App proficiency
- Strong work ethic
- Supplier coordination
Languages
English
Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional
Timeline
Rural Carrier Associate
USPS
05.2020 - 06.2021
Instacart Shopper
Instacart
12.2019 - Current
Bar and Restaurant Manager
SG hospitality services
01.2019 - 11.2019
Dispatcher Office Assistant
Sky Cable USA
02.2015 - 12.2018
Customer Service Cashier
Macys Department Store
02.2014 - 02.2015
TEACHER AND ACCOUNTANT
GLOBAL E SCHOOL
02.2010 - 02.2013
Bachelor of Science - Math and Science
Punjabi University
Bachelor of education -
Punjab University
Certificate of Accounting -
De Anza College