Najma Abdirahman
Winnipeg
Summary
I am looking to become a part of a team that will allow me to further my experience and excel in my career. I strive in fast paced environments and take pride in being dependable to my peers and patients. I believe that I adapt quickly to new environments and I'm driven to learn, grow, and support both the staff and patients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Casual Nanny
The Nanny Company
08.2024 - Current
- Provide Flexible, on-call child care services for families, based on their needs.
- Engage children, from infants to school-aged, in age appropriate play and educational activities.
Seasonal Call Centre Representative
Insight Manitoba
08.2021 - 10.2024
- Provided exceptional customer service and support to customers through inbound and outbound calls.
Call Centre Representative
IntouchCX
10.2023 - 05.2024
- Assisted customers with tech-related issues, troubleshooting problems, and answering inquiries.
Crew Member
Mcdonald’s
01.2022 - 02.2023
- Handled food preparations and order packaging while ensuring cleanliness and customer satisfaction.
Canvasser
Global Leadership Group
06.2020 - 08.2021
- Canvassed door-to-door to raise funds and find sponsors for children in developing countries.
Education
Health Unit Clerk Certificate -
Red River Polytech
Winnipeg, MB01.2024
High School Diploma - undefined
Churchill High School
Winnipeg, MB01.2021
Skills
- Able to work under pressure
- Experienced in managing multiple tasks
- Proficient in adapting different communication styles for different situations and audiences
Certification
- First Aid & CPR/AED Level C
- Canadian Red Cross | April, 2024
- Child/Adult Certificate
Languages
English
Native or Bilingual
Somali
Native or Bilingual
Timeline
Casual Nanny
The Nanny Company
08.2024 - Current
Call Centre Representative
IntouchCX
10.2023 - 05.2024
Crew Member
Mcdonald’s
01.2022 - 02.2023
Seasonal Call Centre Representative
Insight Manitoba
08.2021 - 10.2024
Canvasser
Global Leadership Group
06.2020 - 08.2021
High School Diploma - undefined
Churchill High School
Health Unit Clerk Certificate -
Red River Polytech
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