Naitik Limbasiya
Summary
Dedicated and detail-oriented automotive professional with a solid background in Automotive industry as an apprentice Technician, Parts advisor and service advisor. Possesses strong technical expertise and a proven track record of delivering high-quality results. Adept at troubleshooting, problem-solving, and utilizing cutting-edge automotive technologies. Eager to contribute my skills and commitment to excellence in a challenging role within the automotive industry, fostering efficiency, innovation, and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Automotive Express Service Advisor
Eastside Dodge Chrysler Jeep Ram FIAT
08.2024 - Current
- Provided exceptional customer service, addressing inquiries and concerns efficiently.
- Coordinated service appointments, ensuring optimal scheduling to maximize technician productivity.
- Assisted customers in understanding service recommendations, fostering transparency and trust.
- Educated clients on vehicle maintenance procedures, enhancing overall customer satisfaction.
Automotive Service Advisor
Canyon Meadows Auto Service
07.2023 - 07.2024
- Communicated with customers to understand vehicle issues and provided detailed explanations of recommended repairs or services.
- Scheduled appointments, coordinated service requests, and maintained accurate records of service history.
- Collaborated with technicians to ensure timely and efficient completion of repairs while addressing customer concerns.
- Conducted vehicle inspections and accurately documented service needs for repair orders.
- Managed customer inquiries, complaints, and resolved issues to ensure a positive customer experience.
Automotive Apprentice Technician
Sheni’s Auto Trend
05.2022 - 07.2023
- Conducted comprehensive vehicle inspections, diagnostics, and repairs on a wide range of Euro vehicles, including (BMW, Mercedes and Porsche).
- Performed routine maintenance tasks, such as oil changes, tire rotations, brake inspections, and fluid checks, adhering to manufacturer specifications.
- Conduct wheel alignments using advanced equipment to ensure proper tire alignment, maximizing tire life and vehicle handling.
- Collaborated closely with the service team to ensure smooth workflow, timely completion of repairs, and exceptional customer service.
- Maintained detailed records of services performed, parts used, and repairs conducted, ensuring accuracy and compliance with industry standards.
Tire Technician
Tuner Works
04.2021 - 05.2022
- Perform precise tire mounting, balancing, and installation, ensuring compliance with manufacturer specifications and high-quality standards.
- Diagnose tire-related issues, including punctures, leaks, and abnormal wear patterns, using diagnostic tools and visual inspections.
- Provide personalized consultations to high-end car owners regarding tire options, performance enhancements, and tire care tips.
- Exceptional attention to detail and precision in handling delicate and expensive vehicles.
Education
Automotive Service Technology -
SAIT
04.2021
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Sales Fix Academy
12.2023
Bachelor - Automotive Engineering
ADIT
06.2019
Skills
- Strong understanding of automotive systems and components
- Problem-solving and critical thinking skills applied to various projects
- Ability to identify issues, troubleshoot problems, and develop effective solutions for mechanical systems or components
- Capability to analyze situations, anticipate potential problems, and make informed decisions
- Effective communication skills to convey technical information, collaborate with teams, and present findings or proposals
- Ability to work collaboratively in multidisciplinary teams to achieve project goals
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional
Timeline
Automotive Express Service Advisor
Eastside Dodge Chrysler Jeep Ram FIAT
08.2024 - Current
Automotive Service Advisor
Canyon Meadows Auto Service
07.2023 - 07.2024
Automotive Apprentice Technician
Sheni’s Auto Trend
05.2022 - 07.2023
Tire Technician
Tuner Works
04.2021 - 05.2022
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Sales Fix Academy
Bachelor - Automotive Engineering
ADIT
Automotive Service Technology -
SAIT
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