Nahom Zerihun
Brandon,MB
Summary
Proven OMNI Associate at Walmart, adept in elevating customer experiences and loyalty through outstanding service and complex problem-solving. Excelled in enhancing customer satisfaction, employing exceptional time management and attention to detail. Achievements include developing strategies that significantly improved engagement, showcasing a blend of hard and soft skills vital for customer-centric roles.
Overview
3
3
years of professional experience
Work History
OMNI Associate
Walmart
04.2022 - Current
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor of Science - Chemistry
Brandon University
Brandon, MB01.2028
High School Diploma -
Vincent Massey High
Brandon, MB06.2023
Skills
- Customer Service
- Time Management
- Attention to Detail
- Complex Problem-Solving
Languages
English
Native or Bilingual
Amharic
Native or Bilingual
Timeline
OMNI Associate
Walmart
04.2022 - Current
Bachelor of Science - Chemistry
Brandon University
High School Diploma -
Vincent Massey High
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