Stacy Rae
Redwater
Summary
Dynamic professional with a proven track record at Walmart Canada, enhancing customer satisfaction and loyalty through exceptional service and engagement. Skilled in customer interaction and forklift operation, I excel in leadership roles, demonstrating time management and a knack for elevating team performance. Achieved significant improvements in service delivery by prioritizing customer needs and streamlining processes.
Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Highly efficient Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
OMNI Associate
Walmart Canda
03.2021 - 01.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
- Picked online orders
- Dispensed those orders to customers in a timely manner
- Keep a level head when working
- Being trained and knowing customer service
Assistant Meat Department Manager
Sobeys
05.2015 - 11.2020
- Enhanced customer satisfaction by providing exceptional service and assisting with meat selection.
- Managed budget constraints while maintaining superior product quality through cost-effective purchasing decisions.
- Streamlined inventory management through diligent monitoring and timely ordering of products.
- Upheld company policies and procedures while fostering a positive work environment for staff members across departments.
- Conducted regular equipment maintenance checks, ensuring safe operation for all team members within the meat department.
- Maintained a clean and sanitized work area, adhering to strict food safety regulations and guidelines.
- Assisted customers with special orders, accommodating dietary needs and preferences whenever possible.
- Increased department efficiency by training new team members on proper cutting techniques and equipment usage.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Defined clear targets and objectives and communicated to other team members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
High School Diploma -
Redwater School
Redwater, AB06-2018
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Customer engagement
- Relationship building
- Flexible schedule
- Oral communication
- Work Planning and Prioritization
- New hire training
- Forklift operation
- Shipment processing
Languages
English
Native or Bilingual
Timeline
OMNI Associate
Walmart Canda
03.2021 - 01.2025
Assistant Meat Department Manager
Sobeys
05.2015 - 11.2020
High School Diploma -
Redwater School
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