NAHOM BEREKE
Toronto,ON
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Uber food delivery
04.2023 - Current
- Execute timely and accurate delivery of goods to customers within the Toronto metropolitan area.
- Maintain a clean and organized delivery vehicle, conducting routine inspections and addressing minor maintenance issues.
- Provide exceptional customer service, handling inquiries and resolving issues professionally.
PSW assistant
Chartwell Avondale retirement residence
10.2023 - 02.2024
- Assisted in providing personal care to clients under the supervision of experienced healthcare professionals.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in facilities.
Sales Associate
American Income Life Canada
10.2023 - 12.2023
- Arranging zoom meeting with agents.
- Putting appointments in Calendly.
- Calling customers to book appointments.
- Reduced call resolution time through efficient problem-solving and communication skills.
- Achieved high-quality service by adhering to company policies and procedures during each interaction.
Damage and pest inspection
Yaya Foods
01.2023 - 03.2023
- Checking loads before shipment.
- Reporting damaged pallets to managers.
- Sending damaged pallets to rework area.
Sales Manager
Efar trading company
05.2019 - 06.2022
- Maintained professional network of potential clients and business opportunities.
- Achieved company growth and brand development through market expansion and sales.
- Researched and communicated competitive activity to influence marketing plans and sales tactics.
Education
Personal Support Worker -
Computek college
First Aid/CPR Certification -
Heart 2 Heart first aid and CPR training
Associate of Arts in Accounting and Finance -
SMAP Institute of Technology
03.2015
Life Insurance Licences
REMIC
10.2023
Skills
- Profit and Revenue-Generating Strategies
- Sales Tracking
- Product and Service Management
- Product Knowledge
- Customer service satisfaction
- Quality Assurance
- Problem Resolution
- Policies and Procedures Adherence
Languages
English
Professional Working
Timeline
PSW assistant
Chartwell Avondale retirement residence
10.2023 - 02.2024
Sales Associate
American Income Life Canada
10.2023 - 12.2023
Delivery Driver
Uber food delivery
04.2023 - Current
Damage and pest inspection
Yaya Foods
01.2023 - 03.2023
Sales Manager
Efar trading company
05.2019 - 06.2022
Personal Support Worker -
Computek college
First Aid/CPR Certification -
Heart 2 Heart first aid and CPR training
Associate of Arts in Accounting and Finance -
SMAP Institute of Technology
Life Insurance Licences
REMIC
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