Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonald's
Whitby, ON
07.2022 - 05.2023
Coordinated supplies, placed orders and managed stock on hand for bakery
Provided excellent service and attention to customers when face-to-face or through phone conversations
Handled customer complaints, questions, and inquiries
Maintained cleanliness in line with company standards
Placed orders into POS systems and handled cash and credit transactions
Handled customer complaints in a professional and courteous manner
Maintained knowledge of store menus to advertise promotions and limited-time offers
Addressed customer complaints by remaking dishes and administering refunds
Brewed coffee and tea and filled containers with requested beverages.
Hostess/Dessert Maker
Symposium Cafe Restaurant & Lounge
Ajax, ON
03.2017 - 01.2018
Coordinated supplies, placed orders and managed stock on hand for bakery
Provided excellent service and attention to customers when face-to-face or through phone conversations
Handled customer complaints, questions, and inquiries
Maintained cleanliness in line with company standards
Placed orders into POS systems and handled cash and credit transactions
Handled customer complaints in a professional and courteous manner
Maintained knowledge of store menus to advertise promotions and limited-time offers
Addressed customer complaints by remaking dishes and administering refunds
Brewed coffee and tea and filled containers with requested beverages.
Education
Associate of Applied Science -
Durham College
Oshawa, ON
07-2026
High School Diploma -
Archbishop Anthony Meagher CCEC
Oshawa, On
01-2019
Skills
Top-notch Verbal Communication
Cash Drawer Operations
Teamwork and Collaboration
First Class Customer Service
Complaint resolution
Follow-up skills
Positive and professional
Report Preparation
Stock management
References
Isaac Bank Gillis, Manager, (416) 843-6306, Isaacbankgillis@gmail.com, Former Manager