Summary
Overview
Work History
Education
Skills
Timeline
Generic

NAHIDA PARVEEN

Saskatoon,Canada

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Customer Service Associate

Walmart
Saskatoon, SK
07.2023 - 10.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Inventory Associate

WIS
10.2017 - 02.2019
  • Assisted in annual physical inventories
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs
  • Implemented systems for tracking and managing stock levels with accuracy and precision
  • Maintained inventory count, tracked usage, and documented variances

Customer Service Supervisor (training)

Lulu International
09.2011 - 04.2016
  • Improved leadership quality
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills

Hospitality and Server (Internship)

NHI
02.2011 - 09.2011
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
  • Assisted in training new hires, providing guidance on restaurant standards and best practices

Beauty Advisor and Sales Specialist

Avon Cosmetics
01.2011 - 08.2011
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario
  • Engaged in friendly conversation with customer to better uncover individual needs
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction and made sales

Education

IT Certificate - Computers

Polyglot Institute
Muscat

Diploma - Hospitality

Cabin Crew Diploma
Muscat

Certificate - Beautician

National Hospitality Institute
Muscat

Bachelors - English Studies Program

Indies Gandhi National Open University
Muscat, Oman

GCSE A' Levels -

Bangladesh School Muscat
Muscat, Oman

Food Handling Certification
Saskatoon, SK

Skills

  • Cash handling proficiency
  • Proper sanitation practices
  • Strong communication
  • Teamwork
  • Customer service
  • Food handling safety
  • Cash handling
  • Handling complaints
  • Serving
  • Inventory monitoring
  • POS systems
  • Order processing
  • Stocking and organizing
  • Hospitality and accommodation
  • Multitasking
  • B2B sales and customer service
  • CRM software proficiency
  • Proficient in Microsoft office

Timeline

Customer Service Associate

Walmart
07.2023 - 10.2023

Inventory Associate

WIS
10.2017 - 02.2019

Customer Service Supervisor (training)

Lulu International
09.2011 - 04.2016

Hospitality and Server (Internship)

NHI
02.2011 - 09.2011

Beauty Advisor and Sales Specialist

Avon Cosmetics
01.2011 - 08.2011

IT Certificate - Computers

Polyglot Institute

Diploma - Hospitality

Cabin Crew Diploma

Certificate - Beautician

National Hospitality Institute

Bachelors - English Studies Program

Indies Gandhi National Open University

GCSE A' Levels -

Bangladesh School Muscat

Food Handling Certification
NAHIDA PARVEEN