NAGHMEH GHASEMI
Toronto, ON, Canada
Summary
At Ghasemi Immigration Services Inc, I spearheaded visa application processes, enhancing case resolutions and client satisfaction through expert legal knowledge and strong communication skills. My proactive approach in mentoring and strategic planning led to significant improvements in application quality and process efficiency, establishing a track record of successful immigration consultations and appeals. Diversified Immigration Consultant facilitates smooth process and status maintenance for any kind of immigration applications. Supplies counseling on immigration policies and procedures and effectively handles elevating questions and problems to alleviate key barriers and core problems. Excels in multicultural global environment and collaborates with employees at all levels to meet objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Registered Canadian Immigration Consultant
Ghasemi Immigration Services Inc
06.2015 - Current
- Created and managed processes and procedures to coordinate documentation for visa processing on immigrant and non-immigrant applications.
- Advised clients on visa eligibility with thorough assessments of their unique situations.
- Maintained up-to-date knowledge of immigration laws and policies to provide accurate advice to clients.
- Streamlined application processes for clients, resulting in quicker case resolutions.
- Assisted clients in compiling supporting documentation, improving the quality of applications submitted.
- Liaised with coworkers and immigration candidates to answer questions, resolve issues, and explain immigration policy.
- Continuously pursued professional development opportunities, attending conferences and training sessions to enhance skills and knowledge in the field of immigration consultancy.
- Collaborated with individuals and families to evaluate applications and determine eligibility for resettlement transitions.
- Maintained detailed records of each case handled diligently ensuring efficient follow-ups when required.
- Worked with public and private agencies to refer and educate immigrants on laws, community resources and options for various needs.
- Resolved client concerns through effective communication and problem-solving skills, fostering trust and confidence in our services.
- Enhanced client satisfaction by providing personalized immigration consultation and guidance.
- Collaborated with legal teams to ensure compliance with immigration rules and regulations during application preparation.
- Built strong relationships with government agencies and other stakeholders involved in the immigration process, facilitating smoother case management.
- Handled appeals against negative decisions effectively, presenting compelling arguments that led to overturned decisions or reconsiderations from authorities.
- Organized seminars and workshops on pertinent topics related to migration trends, providing valuable insights for both colleagues and clientele alike.
- Monitored changes in legislation closely to adjust strategies accordingly while keeping clients informed about potential impacts on their cases.
- Conducted comprehensive interviews with clients to gather necessary information for case evaluations and strategy development.
- Mentored junior consultants, sharing expertise and best practices in immigration consultancy services.
- Consulted with foreign nationals on non-immigrant and immigrant visas and resolved routine and non-routine questions.
Sales Supervisor
Metca Financial
02.2013 - 01.2015
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Boosted sales by implementing effective training programs for new and existing employees.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Education
Advanced Diploma - Immigration Consultant
Anderson Collage
Toronto, ON01.2020
Master of Science - Psychology
Tehran University
Tehran, Iran06.2013
Bachelor of Science - Industrial Engineering
Khajeh Nasiredin Tousi (K.N.T) University
Tehran,Iran09.2011
Bachelor of Science - Architectural And Engineering Technology
Goldsmith
London, UK08.2006
Skills
- Immigration inquiries
- Visa applications
- Strong Communication Skills
- Immigration case file strategies
- Case management expertise
- Application processing
- Document Preparation
- Expert legal knowledge
- Attention to Detail
- Time Management
- Strategic Planning
- Professionalism
Languages
English
Professional Working
Persian
Native or Bilingual
Certification
- Licensed Immigration Consultant - RCIC # R707469
Timeline
Registered Canadian Immigration Consultant
Ghasemi Immigration Services Inc
06.2015 - Current
Sales Supervisor
Metca Financial
02.2013 - 01.2015
Advanced Diploma - Immigration Consultant
Anderson Collage
Master of Science - Psychology
Tehran University
Bachelor of Science - Industrial Engineering
Khajeh Nasiredin Tousi (K.N.T) University
Bachelor of Science - Architectural And Engineering Technology
Goldsmith
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