Kimberly Brow
Lower sackville,NS
Summary
Dynamic Registered Canadian Immigration Consultant with proven expertise in immigration inquiries and applications at Atlantic Horizon Immigration. Skilled in case management and client relationship building, I streamline application processes, ensuring compliance and enhancing client satisfaction. Committed to continuous professional development, I leverage strong communication skills to deliver tailored solutions for diverse immigration needs. My strong background in office management allows me to think quickly and work well in a busy company setting.
Overview
12
12
years of professional experience
Work History
Registered Canadian Immigration Consultant
Atlantic Horizon Immigration (Self- Employed)
05.2021 - Current
- Advised clients on visa eligibility with thorough assessments of their unique situations.
- Maintained up-to-date knowledge of immigration laws and policies to provide accurate advice to clients.
- Streamlined application processes for clients, resulting in quicker case resolutions.
- Assisted clients in compiling supporting documentation, improving the quality of applications submitted.
- Collaborated with individuals and families to evaluate applications and determine eligibility for resettlement transitions.
- Maintained detailed records of each case handled diligently ensuring efficient follow-ups when required.
- Worked with public and private agencies to refer and educate immigrants on laws, community resources and options for various needs.
- Continuously pursued professional development opportunities, attending conferences and training sessions to enhance skills and knowledge in the field of immigration consultancy.
Registered Canadian Immigration Consultant
Work Global Canada Inc
04.2023 - 02.2025
- Conducted client consultations to assess immigration needs and provide tailored solutions.
- Prepared and submitted immigration applications, ensuring compliance with regulations.
- Researched legal updates to maintain knowledge of changing immigration laws and policies.
- Assisted clients in gathering necessary documentation for visa applications and appeals.
- Developed informational materials to educate clients about immigration processes and requirements.
- Collaborated with legal professionals to strategize case management approaches for complex situations.
- Managed client follow-ups to track application status and address inquiries promptly.
- Participated in workshops to enhance skills in immigration law and client service techniques.
- Created and managed processes and procedures to insure accurate and timely client services.
Office Manager
Paul Davis Restoration
02.2022 - 02.2023
- Coordinated office operations to enhance efficiency and streamline workflows.
- Managed scheduling and calendar activities for executive team, ensuring optimal time management.
- Developed and maintained filing systems to improve information retrieval and organization.
- Oversaw inventory management, ensuring availability of office supplies and equipment.
- Organized pre and post dispatch, as well as managed infield disaster relief teams of thirty plus employees/ contractors for the Cape Breton Fiona Hurricane. The case load was full client file management of two hundred and seventy three residential homes and commercial spaces in peril.
- Accounts payable and receivable data entry
- Training of in field employees and tracking time sheets
Office Manager
Rainbow International Restoration
04.2018 - 01.2022
- Oversaw daily office operations, ensuring efficiency and productivity across all departments.
- Implemented streamlined scheduling systems to enhance appointment management and resource allocation.
- Developed and maintained filing systems, improving document retrieval speed and accuracy.
- Coordinated communication between staff and management, facilitating effective information flow.
- Completed all book keeping requirements including accounts payable, accounts receivable, monthly reconciliation.
- Creating and maintaining client files for the duration of their insurance claim.
- Creating and maintaining the companies employee safety manual and employee handbook.
Restoration Technician
BELFOR Property Restoration
08.2013 - 11.2017
- Lead restoration projects, ensuring compliance with safety and industry standards.
- Train and mentor junior technicians on restoration techniques and equipment usage.
- Assess damage and develop effective restoration plans based on client needs.
- Utilize advanced drying equipment to mitigate water damage efficiently.
- Specialized in Water Damage, Odor Control, Smoke and Fire damage removal, Bio-hazard and Forensic remediation.
- As a Lead technician, I was training and overseeing work crews of twenty plus employees and sub contractors on multiple insurance claim sites, province wide.
Education
Diploma - Canadian Immigration Consultant
CISC E-Academy
Toronto, ON04-2021
Certificate of Technical Studies - Smoke, Fire And Odour Technician
IICRC
United States03-2020
Certificate of Technical Studies - Forensic And Bio-hazrad Technician
IICRC
United States 03-2020
Certificate of Technical Studies - Water Restoration Technician
ICCRC
United States 02-2020
Skills
- Immigration inquiries and applications
- Strong communication skills
- Immigration case file strategies
- Case management expertise
- Client relationship building
- Application processing
- Document preparation
- Research and analysis
- Policy interpretation
- Microsoft Office, Teams Software, accounting software
- Strong problem solving skills
- Strong work ethics
Timeline
Registered Canadian Immigration Consultant
Work Global Canada Inc
04.2023 - 02.2025
Office Manager
Paul Davis Restoration
02.2022 - 02.2023
Registered Canadian Immigration Consultant
Atlantic Horizon Immigration (Self- Employed)
05.2021 - Current
Office Manager
Rainbow International Restoration
04.2018 - 01.2022
Restoration Technician
BELFOR Property Restoration
08.2013 - 11.2017
Diploma - Canadian Immigration Consultant
CISC E-Academy
Certificate of Technical Studies - Smoke, Fire And Odour Technician
IICRC
Certificate of Technical Studies - Forensic And Bio-hazrad Technician
IICRC
Certificate of Technical Studies - Water Restoration Technician
ICCRC
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