Nafisat Akintola
Brantford,ON
Summary
Enthusiastic Housekeeping Supervisor offering [2] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Cleaning Supervisor
ATMAN PRINTING PRESS
OFFA, Kwara State
02.2016 - 01.2023
- Practiced safe work habits and wore protective safety equipment.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Inventoried incoming supplies and placed items in stock for use by personnel.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Developed training programs to build employee performance, improve employee engagement and increase employee retention.
Sales Associate
UNITY SISTER SUPER MARKET
Osogbo, Osun State
02.2012 - 01.2016
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assessed customer needs to provide assistance and information on product features.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Received and displayed product shipments on store retail shelves upon delivery.
Education
Standard First Aid -CPR C -AED BLENDED - FIRST AID AND CPR
Sj. John Ambulance Saint Jean
Ontario CANADA06.2023
HIGHER NATIONAL DIPLOMA - Computer Science
FEDERAL POLYTECHNIC
OFFA KWARA STATE04.2018
ORDINARY NATIONAL DIPLOMA - COMPUTER SCIENCE
Federal Polytechnic
Offa Kwara State04.2012
Skills
- Schedule Management
- Customer Service
- Housekeeping
- Cleaning and Sanitizing
- Health and Safety Compliance
- Complex Problem-Solving
- Floor Waxing
- Checklists and Recordkeeping
- Stainless Steel Polishing
Timeline
Cleaning Supervisor
ATMAN PRINTING PRESS
02.2016 - 01.2023
Sales Associate
UNITY SISTER SUPER MARKET
02.2012 - 01.2016
Standard First Aid -CPR C -AED BLENDED - FIRST AID AND CPR
Sj. John Ambulance Saint Jean
HIGHER NATIONAL DIPLOMA - Computer Science
FEDERAL POLYTECHNIC
ORDINARY NATIONAL DIPLOMA - COMPUTER SCIENCE
Federal Polytechnic
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