Nafid A. Morris
Fairfield
Summary
Dynamic server and cashier with a strong work ethic at Arby’s, delivering exceptional customer service and enhancing guest engagement.
Proficient in point-of-sale system operations and cash handling, I effectively resolved customer complaints, contributing to improved satisfaction ratings. Recognized for multitasking abilities, ensuring efficient service during peak hours while maintaining high standards.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks.
Ready to use and develop communication and customer service skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/cashier
Arby’s
03.2024 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in food preparation, maintaining cleanliness and organization in the kitchen area.
- Operated point-of-sale systems efficiently, processing orders and handling transactions accurately.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Monitored inventory levels, assisting in stock management to prevent shortages or waste.
- Trained new staff on procedures and best practices to uphold service quality standards.
- Resolved customer complaints promptly, contributing to improved satisfaction ratings.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Solano Community College
Fairfield, California, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Foreign language proficiency
- Multitasking and organization
- Point of sale (POS) system operations
- Check payment processing
- Point-of-sale system
Certification
Food handlers Card
CPR certification Card
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server/cashier
Arby’s
03.2024 - Current
High School Diploma -
Solano Community College