Summary
Work History
Education
Skills
Languages
Timeline
Generic

NAETHAN ABALAJON

Lasalle,Ontario

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Work History

Customer Service Associate

HGS Canada (Work@Home)
  • Handled inbound calls on the first call, through the use of proactive customer service and call control techniques and proven troubleshooting procedures
  • Created an exceptional experience for the customer by using professional customer service techniques, personalizing and focusing on adding value to the call

Historical Interpreter

Fort Malden
  • Acted as a soldier around Fort Malden providing entertainment and information
  • Provided information about the fort and its history
  • Ensured the safe handling of firearms and artillery
  • Provided friendly and warm customer experience for visitors

Dealer Training, 4 Weeks

Caesars Windsor
  • Learned company policy and rules regarding table operation
  • Practiced practical math to provide a positive and smooth experience

Personal Support Worker Student

Dolce Vita Retirement Living
04.2024 - 05.2024
  • Consistently maintained required documentation regarding client progress, incidents, or concerns for ongoing quality improvement efforts within the organization.
  • Facilitated mobility for clients with physical limitations by providing assistance with transfers, ambulation, and range-of-motion exercises.
  • Utilized effective time management skills to ensure all clients received the necessary attention and support despite varying levels of need.
  • Supported continuous learning initiatives by attending professional development workshops and sharing best practices with colleagues.

Education

Personal Support Worker - Personal Support Worker

Anderson College of Health, Business And Technolog
630 Tecumseh Rd E, Windsor, ON N8X 4W2
05.2024

High School Diploma -

St. Thomas of Villanova Catholic High School
2800 Essex 8, LaSalle, ON N9H 0K3
06.2021

Skills

  • Excellent communication skills
  • Good listener
  • Fast Learner
  • Gets along with others easily, able to work with others
  • Can solve problems and handle situations with minimal guidance
  • Willing to be trained
  • Customer Service
  • Customer Support
  • Problem Resolution
  • Team Collaboration

Languages

English
Native or Bilingual

Timeline

Personal Support Worker Student

Dolce Vita Retirement Living
04.2024 - 05.2024

Customer Service Associate

HGS Canada (Work@Home)

Historical Interpreter

Fort Malden

Dealer Training, 4 Weeks

Caesars Windsor

Personal Support Worker - Personal Support Worker

Anderson College of Health, Business And Technolog

High School Diploma -

St. Thomas of Villanova Catholic High School

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NAETHAN ABALAJON