Dedicated administrative assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
10
10
years of professional experience
Work History
Dental Administrator
City Orthodontics and Pediatric Dentistry
Edmonton , AB
2022.02 - Current
Greeted patients upon arrival, answered questions about dental procedures and managed patient inquiries.
Managed front desk operations including scheduling appointments, collecting payments.
Ensured patient records were accurately maintained and updated in the computer system.
Worked collaboratively with team members to provide optimal quality care for patients.
Processed referrals to specialists when required by the dentist.
Completed relevant insurance and other claim forms.
Answered telephones and directed calls to appropriate medical or administrative staff.
Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Communicated with patients with compassion while keeping medical information private.
Sales Representative
Diesel Southgate
Edmonton, AB
2018.09 - 2019.11
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Processed transactions using a point-of-sale system.
Handled customer complaints in a professional manner.
Demonstrated product features and benefits for customers' needs.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Worked with fellow sales team members to achieve group targets.
Sales Advisor
Hudson's Bay - Southgate
Edmonton, AB
2016.03 - 2018.09
Greeted customers to determine wants or needs.
Assisted customers in selecting appropriate men's suits for their needs, providing advice on fit, fabric and styling.
Exchanged merchandise for customers and accepted returns.
Computed purchases and received and processed cash or credit payment.
Assisted in the preparation of promotional materials and displays.
Gathered customer feedback to improve sales strategies.
Line Cook
Local Public Eatery - South Common
Edmonton , AB
2014.05 - 2015.05
Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
Stocked and restocked kitchen supplies as needed.
Cooked multiple orders simultaneously during busy periods.
Kept stations stocked and ready for use to maximize productivity.
Worked closely with management team in order to meet budget goals while maintaining high quality standards.
Cleaned food preparation areas, cooking surfaces, and utensils.
Education
MacEwan University
Edmonton, AB
2018-01
High School Diploma -
W.P Wagner High School
Edmonton
2015-06
Skills
Appointment Scheduling
Invoicing and Billing
Phone Etiquette
Dental Terminology
Team Building and Leadership
Friendly, Positive Attitude
Calm Under Pressure
Attention to Detail
References
References available upon request.
Timeline
Dental Administrator
City Orthodontics and Pediatric Dentistry
2022.02 - Current
Sales Representative
Diesel Southgate
2018.09 - 2019.11
Sales Advisor
Hudson's Bay - Southgate
2016.03 - 2018.09
Line Cook
Local Public Eatery - South Common
2014.05 - 2015.05
MacEwan University
High School Diploma -
W.P Wagner High School
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