Naeem Patel
Edmonton,AB
Summary
Dedicated administrative assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
10
10
years of professional experience
Work History
Dental Administrator
City Orthodontics and Pediatric Dentistry
Edmonton , AB
02.2022 - Current
- Greeted patients upon arrival, answered questions about dental procedures and managed patient inquiries.
- Managed front desk operations including scheduling appointments, collecting payments.
- Ensured patient records were accurately maintained and updated in the computer system.
- Worked collaboratively with team members to provide optimal quality care for patients.
- Processed referrals to specialists when required by the dentist.
- Completed relevant insurance and other claim forms.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Communicated with patients with compassion while keeping medical information private.
Sales Representative
Diesel Southgate
Edmonton, AB
09.2018 - 11.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Handled customer complaints in a professional manner.
- Demonstrated product features and benefits for customers' needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Worked with fellow sales team members to achieve group targets.
Sales Advisor
Hudson's Bay - Southgate
Edmonton, AB
03.2016 - 09.2018
- Greeted customers to determine wants or needs.
- Assisted customers in selecting appropriate men's suits for their needs, providing advice on fit, fabric and styling.
- Exchanged merchandise for customers and accepted returns.
- Computed purchases and received and processed cash or credit payment.
- Assisted in the preparation of promotional materials and displays.
- Gathered customer feedback to improve sales strategies.
Line Cook
Local Public Eatery - South Common
Edmonton , AB
05.2014 - 05.2015
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Stocked and restocked kitchen supplies as needed.
- Cooked multiple orders simultaneously during busy periods.
- Kept stations stocked and ready for use to maximize productivity.
- Worked closely with management team in order to meet budget goals while maintaining high quality standards.
- Cleaned food preparation areas, cooking surfaces, and utensils.
Education
MacEwan University
Edmonton, AB01-2018
High School Diploma -
W.P Wagner High School
Edmonton06-2015
Skills
- Appointment Scheduling
- Invoicing and Billing
- Phone Etiquette
- Dental Terminology
- Team Building and Leadership
- Friendly, Positive Attitude
- Calm Under Pressure
- Attention to Detail
References
References available upon request.
Timeline
Dental Administrator
City Orthodontics and Pediatric Dentistry
02.2022 - Current
Sales Representative
Diesel Southgate
09.2018 - 11.2019
Sales Advisor
Hudson's Bay - Southgate
03.2016 - 09.2018
Line Cook
Local Public Eatery - South Common
05.2014 - 05.2015
MacEwan University
High School Diploma -
W.P Wagner High School
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