Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Aldo Shoes
Pickering, ON
02.2024 - Current
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Supervised day-to-day operations to meet performance, quality and service expectations.
Sales Consultant
Swarovski
Pickering, ON
05.2023 - Current
Established long-term relationships with key contacts with clients and increase sales revenue.
Worked with fellow sales team members to achieve group targets.
Processed returns and exchanges of merchandise in accordance with store policies.
Maintained cleanliness of checkout area including registers, clear counters and floors.
Assistant Manager
The Children’s Place
Pickering, ON
04.2023 - 01.2024
Organized team meetings to discuss progress and challenges.
Analyzed data trends to identify opportunities for improvement.
Oversaw daily workloads and workflow for smooth operations.
Doing Bopis (Buy online, Pick up in store) and STS (Ship to store) orders.
Assistant Manager
Urban Kids
Pickering, ON
11.2020 - 04.2023
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Work a flexible schedule In support of the store opening and closing operations including working on weekends and holidays.
Made the schedule two weeks in advances.
Assigned employees to specific tasks
Cashier
Popeyes
Ajax, ON
03.2020 - 09.2020
Utilizing proper PPE and followed food-preparation safety and sanitation guidelines to reduce risks.
Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
Responsible for backing up inventory, ordering and cleaning the area for the next worker.
Encouraged customers to make additional purchases by highlighting current deals.