Summary
Overview
Work History
Education
Skills
Timeline
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NADIYA RASHEED

Ajax,ON

Summary

Proactive and solution-oriented sales professional with 7+ years of customer support experience. Dedicated to maintaining smooth, efficient, and highly productive operations within the insurance industry. LLQP certified, working towards IFIC.

Overview

6
6
years of professional experience

Work History

Advisor

Sun Life
07.2023 - Current
  • Built and maintained relationships with clients to discuss assets, expenses, and long-term and short-term goals to devise personalized financial plans and insurance recommendations
  • Utilized advanced financial planning tools and software to streamline processes and enhance client presentations.
  • Collaborated with cross-functional teams, including underwriters and legal professionals, to ensure seamless and compliant processing of client applications.
  • Monitored clients' accounts to determine changes to improve performance or accommodate life changes.

Owner

Flourella.to
03.2020 - 05.2023
  • Negotiated contracts with vendors securing reduced pricing up to 25% below market value
  • Conducted research on client needs, market demand, and competitor analysis to determine best approach to promoting products and services
  • Processed over 30 daily transaction sales from order verification, package preparation, and logistic planning
  • Crafted conversion-focused campaigns on Facebook, Instagram, and TikTok that generated 72% sales revenue increase

Store Manager

Eternal VR Inc
02.2019 - 06.2022
  • Oversee strategy and workflow for a team of 5-8, leveraging a consistent approach to relationship building, recognition, and communication to generate continuously improved performance
  • Coordinate intricate calendars via Asana/Google Calendar for staff and supervisors, overseeing meetings – both virtually and in-person to generate successful collaborations
  • Organize discovery calls for companies in alignment with business to investigate and pitch partnerships
  • Perform in-depth market research in the technology field to uncover opportunities and become educated on competitor products to develop strategies for successful and accelerated sales
  • Ensure customer satisfaction by responding to all questions and challenges leading to a 99% satisfaction rate

Social Media Content Creator

Eternal VR Inc
09.2018 - 06.2022
  • Promote content on social platforms and monitor engagement (e.g., comments and shares)
  • Conduct keyword research and use SEO guidelines to optimize content and increase engagement by68%
  • Analyze KPI's to ensure the success of each platform content strategy across multiple campaigns
  • Create imagery through Canva, GIF's, memes, dynamic artwork, short-form videos, and active media assets
  • Pre-set, draft, and edited multiple social platform agendas on Hootsuite (Gmail, Facebook,
  • Instagram/IGTV, Twitter, and Tik Tok)

Sales Representative

Eternal VR Inc
06.2018 - 01.2019
    • Handle daily calls and inquiries, with duties including signing up new customers, touring venue,retrieving customer data, and presenting product information
    • Memorized entire line of company products and services, including prices/special discounts
    • Verify identification and documentation of guests
    • Assist customers with equipment set-up, monitor their progress, and provide basic technical support

Education

Bachelor of Arts (Honours) - Criminology and Justice

Tech University
Oshawa, ON

Skills

  • Customer Relationship Management
  • Sales Management
  • Social Media Marketing
  • Administrative Support

Timeline

Advisor

Sun Life
07.2023 - Current

Owner

Flourella.to
03.2020 - 05.2023

Store Manager

Eternal VR Inc
02.2019 - 06.2022

Social Media Content Creator

Eternal VR Inc
09.2018 - 06.2022

Sales Representative

Eternal VR Inc
06.2018 - 01.2019

Bachelor of Arts (Honours) - Criminology and Justice

Tech University

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NADIYA RASHEED