Nadine Lehr
Kelowna,BC
Summary
Motivated student, with over four years of customer service experience. Interested in gaining additional skills throughout the summer, in a full-time, customer service-related position. Committed to delivering exceptional service and contributing positively to the team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Old Navy
Kelowna, BC
10.2023 - Current
- Promptly greets customers and assists them with their retail needs
- Applies knowledge about products to educate customers and make product recommendations
- Engages with customers during transactions while efficiently operating point of sale system
- Promotes loyalty among customers by informing them about rewards programs
- Provides assistance in fitting rooms and sale floor, efficiently cleaning while paying close attention to the needs of customers.
Daycare Support Staff/ Summer Student
Kootenay Kids Society
Nelson, BC
07.2022 - 08.2023
- Assisted ECE's and ECEA's with supervision of children, ages 1-5 during the summer
- Set up free play and educational activities for children based on their developmental needs
- Applied appropriate conflict resolution skills when needed
- Followed daily cleaning protocols, providing a safe and clean environment for children, staff, and guardians.
Server/ Front Door Screener
Lake View Village
Nelson, BC
07.2020 - 08.2023
- Served residents of an independent/ assisted living facility meals, paying special attention to individual orders and allergies
- Thoroughly cleaned the kitchen and dining area, following proper health protocols
- Efficiently prepared the dining area for dinner service
- Successfully trained several servers while prioritizing the residents’ needs
- Took dinner orders for residents, paying close attention to each individual’s dietary requirements
- Followed COVID-19 related protocols for screening visitors
- Managed incoming phone calls proficiently by promptly answering and accurately recording detailed messages
Barista
Java Garden Coffee
Nelson, BC
06.2019 - 03.2020
- Prepared specialty beverages, sandwiches, and baking while strictly adhering to food safety protocols
- Served food and drinks to customers with excellent service
- Efficiently operated the cash register while taking orders
- Followed cleaning duties related to the kitchen, customer area, and maintenance of the espresso machine.
Education
Bachelor of Arts - Psychology
University of British Columbia
04.2026
High School Diploma -
L V Rogers Secondary School
06.2022
Skills
- Exceptional problem solving skills
- Proficient in cash register operations
- collaborative team player
- exemplary work ethic
- clear and effective writing and communication skills
- Beginner data analysis skills
Certification
- FOODSAFE Level 1
- Completion of Responsible Adult course
References
References available upon request.
Timeline
Sales Associate
Old Navy
10.2023 - Current
Daycare Support Staff/ Summer Student
Kootenay Kids Society
07.2022 - 08.2023
Server/ Front Door Screener
Lake View Village
07.2020 - 08.2023
Barista
Java Garden Coffee
06.2019 - 03.2020
Bachelor of Arts - Psychology
University of British Columbia
High School Diploma -
L V Rogers Secondary School
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