Looking to apply my communication and problem-solving skills at your establishment. As a results-driven and hard worker, i am fully committed to contributing to the success of your company. Possess a proven strong work ethic that will help meet your targets.
Overview
6
6
years of professional experience
Work History
Sales Lead Keyholder
Champs Sports - Footlocker, INC
05.2022 - Current
Led daily sales operations, ensuring adherence to company policies and procedures.
Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Managed inventory and restocked shelves to ensure product availability and presentation standards.
Processed transactions efficiently and accurately, ensuring a positive checkout experience using the POS
Opened and closed store by counting registers, making deposits, and storing and filing all daily paperwork.
3x Employee of the Year
6x Employee of the Quarter
Sales Associate
Canadian Tire Corporation
04.2022 - 08.2023
I became highly knowledgeable in a wide range of products, allowing me to confidently guide customers and offer expert advice tailored to their needs
Develop and maintain a culture of customer service excellence through effective training, supervision, coaching and performance management.
Assisted in inventory management tasks, such as stocking shelves, conducting inventory checks, and organizing product displays to ensure a tidy and attractive shopping environment
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Waiter
Laziza Mediterranean Restaurant
10.2019 - 04.2020
Was efficient in completing orders and satisfying customers
Verified the store maintained its cleanliness
Quickly reset tables after customers left to enable speedy turnaround and guest flow
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
Maintained customer satisfaction by clarifying questions about orders and specialty items
Kept server areas clean and stocked to increase efficiency while working tables
Education
Bachelor of Science -
MacEwan University
06.2026
Diploma -
M. E. LaZerte High School
06.2022
Skills
Can quickly resolve customer concerns
Prove positive outcomes
Strong communication skills
Exceptional problem solving skills
Very fast learner and great listener
Makes sure work is fully completed
Organized thinker
Able to Lift 30 Pounds
Volunteer Experience
Lago Lindo School, Supervisor, 2015, 2016, During lunch breaks i would dedicate 45 minutes supervising kids aged 5-10
Eaux Claire Park Place, Garden Cleaner, 2015, 2018, For the multiple years I spent there I would shovel snow, cut grass, and maintain an aesthetically pleasing environment.