Nadia Muma
Brampton,Canada
Summary
4th-year student with strong communication, organization, and leadership skills. Seeking to excel as the Outreach Coordinator at UTM Students' Union, engaging students through campaigns, services, and events. Committed to contributing to the union's success and fostering a connected campus community.
Overview
6
6
years of professional experience
Work History
Vice President of Events
Historical Studies Society - University of Toronto Mississauga
05.2024 - Current
- Spearhead the planning and execution of student-focused events, including guest lectures, workshops, and social gatherings, aimed at promoting the study of history and increasing student engagement
- Collaborate with fellow executive members to develop a yearly calendar of events and manage budgeting for each initiative
- Foster relationships with faculty members and guest speakers to enhance the overall academic experience for society members
Mentor
University of Toronto Mississauga Pre-Law Organization
09.2023 - Current
- Mentored first- and second-year students interested in law, providing guidance on academic planning and career development in the legal field
- Organized and facilitated group discussions, mock trials, and Q&A sessions to help mentees explore their interests in law and political science
Customer Service Associate
Cineplex
Mississauga, Canada
11.2018 - Current
- Provided exceptional customer service to patrons by addressing inquiries, resolving issues, and enhancing their movie-going experience.
- Managed transactions at the box office and concession stands, ensuring accuracy and efficiency in cash handling and digital payments.
- Assisted in training new employees on company protocols and customer service best practices.
- Maintained cleanliness of theater facilities and ensured a welcoming environment for all guests.
- Resolved customer complaints tactfully to elevate guest contentment levels
Mentee
Black Alumni Mentorship Program
09.2023 - 04.2024
- Gained valuable insights and career advice from a legal professional who provided guidance on navigating the legal field and professional development
- Participated in structured mentorship sessions to discuss academic progress, career aspirations, and personal growth
Tour Ambassador
Ambassador Program, Student Recruitment & Admissions (SRA) - University of Toronto Mississauga
01.2021 - 04.2023
- Conducted campus tours for prospective students and their families, providing detailed information on UTM’s programs, campus facilities, and student life
- Collaborated with the admissions team to assist with various recruitment initiatives, including open houses and student panels
Education
Honours Bachelor of Arts - Major in History of Religions, Political Science, Philosophy, Ethics, and Society
University of Toronto Mississauga
Mississauga, ON04.2025
Skills
- Leadership & Teamwork
- Strong Communication
- Organizational Skills
- Customer Service Expertise
- Time Management
- Interpersonal Skills
- Event Planning & Execution
Timeline
Vice President of Events
Historical Studies Society - University of Toronto Mississauga
05.2024 - Current
Mentor
University of Toronto Mississauga Pre-Law Organization
09.2023 - Current
Mentee
Black Alumni Mentorship Program
09.2023 - 04.2024
Tour Ambassador
Ambassador Program, Student Recruitment & Admissions (SRA) - University of Toronto Mississauga
01.2021 - 04.2023
Customer Service Associate
Cineplex
11.2018 - Current
Honours Bachelor of Arts - Major in History of Religions, Political Science, Philosophy, Ethics, and Society
University of Toronto Mississauga
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