Photoshop
Amber Xu
Toronto,ON
Summary
Experienced professional with a strong background in student support communication and marketing.
Known for exceptional organization and prioritization skills to manage multiple, concurrent projects. Eloquent writer with track record of creating consistently engaging content. Skilled in problem-solving and student service support. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
5
5
years of professional experience
Work History
Student Staff Training Assistance
University of Toronto Mississauga
Mississauga, Ontario
01.2024 - 08.2024
- Maintained records of all training conducted, including managing training master, facilitate onboarding, and responding Residence Hiring incoming email.
- Worked collaboratively across departments and training committees to deliver comprehensive, effective training sessions, increase 10% of training efficiency
- Assisted with event planning (RSSTI, Residence Move in, Mini Camp, Summer Staff Training), support and execution improve 5% of virtual and in-person engagements.
- Prepared pre and post training assessment and analyzed data from surveys regarding student staff satisfaction and learning accomplishment with training session.
- Created event poster and presentation slides to support instructor-led training sessions.
Inbound Exchange Assistant (CIE)
University of Toronto
Toronto, Ontario
09.2022 - 04.2023
- Produced content managed post for social media platforms such as facebook and Instagram to increase inbound exchange students engagement
- Intensive in developing creative concepts, designing posters and photographing for various in campus event.
- Performed administrative tasks such as tracking study abroad application process,reviewing applications and managing inbound exchange emails
- Assisting and facilitating event such as inbound exchange orientation sessions, workshops and exchange fairs to increase students' exchange experience
- Communicated effectively with inbound exchange student regarding their inquiries or questions, support over 50 students successfully complete exchange study at UofT
Communication Coordinator
Academic Resource Connection Inc.
Toronto, Ontario
11.2021 - 09.2022
- Organized and hosted events such as conferences, webinars and workshops to promote the summer exchange program which increase 12% of students participants.
- Maintaining accurate records of student applications, program enrollments, and study abroad statistics.
- Managed multiple social media accounts across various platforms and optimized content for maximum reach.
- Assisting over hundred students with academic credit transfer and provide support for students to integrate their newfound skills into personal and academic lives
Marketing Coordinator
Center for Study Oversea Inc.
Toronto, Ontario
11.2019 - 11.2021
- Monitors the administered progress, managing and reviewing documents for letter of permission application
through the use of data extracts - Created daily social media posts to build robust brand presence on Twitter, Facebook and Instagram.
- Led and trained over 20 school ambassadors to promote company product, Developing individualized training plans for each student based on their skill level and goals.
Education
Master of Education - Higher Education
University of Toronto
Toronto, ON04-2024
Bachelor of Arts - Economics
University of Victoria
Victoria, BC06-2019
Skills
- Mail distribution
- Analytics
- Event Planning and Logistics
- Social media oversight
- Outstanding communication skills
- Microsoft Office Suite
- Multicultural Leadership
- Photoshop, Lightroom, Canvas and Photographic
- Student Support
- Records administration
Software
Lightroom
Microsoft Platform
Canvas
Timeline
Student Staff Training Assistance
University of Toronto Mississauga
01.2024 - 08.2024
Inbound Exchange Assistant (CIE)
University of Toronto
09.2022 - 04.2023
Communication Coordinator
Academic Resource Connection Inc.
11.2021 - 09.2022
Marketing Coordinator
Center for Study Oversea Inc.
11.2019 - 11.2021
Master of Education - Higher Education
University of Toronto
Bachelor of Arts - Economics
University of Victoria
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