Nadia Darkazalli
Summary
Dynamic and results-driven sales professional with over 10 years of progressive experience in account development and sales strategy at Shaw/Rogers. Proven ability to cultivate and grow client relationships, drive revenue, and deliver customized solutions. Adept at cross-functional collaboration and skilled in client engagement, sales cycle management, and communication. Currently pursuing a Human Resource Management certificate at SFU to further enhance interpersonal and team leadership abilities.
Overview
8
8
years of professional experience
Work History
Account Development Executive
Shaw/Rogers
01.2023 - Current
- Manage and grow a portfolio of high-value client accounts, driving upsell opportunities and renewal rates.
- Identify customer needs and tailor product/service offerings to maximize client satisfaction and retention.
- Collaborate with colleagues and technical teams to deliver effective solutions and meet sales targets.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Analyze sales metrics and provide actionable insights to improve campaign performance.
- Negotiating contracts between leadership and clients to provide the best value and best experience.
Sales Specialist
Shaw/Rogers
02.2017 - 01.2023
- Consistently exceeded monthly and quarterly sales targets by delivering customized communications solutions.
- Built strong rapport with clients, contributing to high customer satisfaction and repeat business.
- Conducted product demonstrations, negotiated pricing, and closed contracts with both new and existing customers.
- Played a key role in onboarding new hires and mentoring junior sales staff.
- Met existing customers to review current services and expand sales opportunities.
Education
Certificate - Human Resource Management
Simon Fraser University
Vancouver, None09-2026
Certificate - Grief And Loss Coaching
Seeds of Growth Education
Calgary, AB05-2025
Diploma - Broadcast Journalism
Columbia Academy
Vancouver, BC06-2005
Skills
- CRM proficiency
- Sales presentations
- Pipeline management
- Territory management
- Account Management
- B2B and B2C Sales
- Client Relationship Building
- CRM Tools (Salesforce, HubSpot)
- Negotiation & Closing
- Solution Selling
- Strategic Prospecting
- Communication & Presentation
- Cross-functional Teamwork
- Excellent communication
- Active listening
- Adaptability
- Business development
- Conflict resolution
- Goal setting
- Direct sales
Languages
English
Native or Bilingual
Timeline
Account Development Executive
Shaw/Rogers
01.2023 - Current
Sales Specialist
Shaw/Rogers
02.2017 - 01.2023
Certificate - Human Resource Management
Simon Fraser University
Certificate - Grief And Loss Coaching
Seeds of Growth Education
Diploma - Broadcast Journalism
Columbia Academy
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