Nadeem Zafar Khan
Summary
Professional with strong background in ensuring safety and security. Proven ability to assess situations efficiently and respond effectively. Skilled in surveillance, access control, and conflict resolution.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Guard
CASA Security Inc.
09.2024 - 12.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns on protocols.
Customer Service Agent
Smart Auto Solutions
01.2022 - 12.2023
- Provide excellent customer service by assisting clients with vehicle service inquiries, appointment, and product services and recommendations.
- Coordinated with mechanics and technicians to update customers on repair status and estimated completion times.
- Addressed customer concerns with empathy and resolved issues promptly to ensure satisfaction.
- Provided detailed information on automotive services, warranties, and repair processes.
Quality Assurance Inspector
Magna Automotive
01.2019 - 12.2021
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue with root cause analysis and CAPS (Corrective Action Plans)
- Communicated with production team members about quality issues.
- Used variety of instruments: calipers, micrometers, ratchet sockets, torque meters and measuring instruments.
- Inspection of calibrated gauges and electronic measuring tools, and sending them for periodic verification.
Education
Bachelor's of Engineering - Electrical, Electronics And Communications Engineering
NED University of Engineering And Technology
Karachi, Pakistan05-1992
Skills
- Strong verbal and written communication
- Excellent customer service and empathy
- Patrolling and working in confined spaces
- Familiar with security systems and search protocols
- Time management and task prioritization
- Ability to lift physical weight in satisfactory manner
- Attentive to detail and effective search
Certification
- Individual Security Guard License from Paragon
- G Driver's License from Ministry of Transport Canada
- Emergency First Aid with CPR C & AED
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Security Guard
CASA Security Inc.
09.2024 - 12.2024
Customer Service Agent
Smart Auto Solutions
01.2022 - 12.2023
Quality Assurance Inspector
Magna Automotive
01.2019 - 12.2021
Bachelor's of Engineering - Electrical, Electronics And Communications Engineering
NED University of Engineering And Technology
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