Amit Kumar
Edmonton,AB
Summary
Professional customer service experience serving the public with a clean driving record. Possess excellent communication skills and can effectively relate to all types of people. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Security Guard
Allied Universal
02.2023 - Current
- Provided customer service and assistance to employees and visitors
- Patrol assigned areas to detect and deter criminal activity, maintain order, and enforce regulations
- Monitor surveillance systems and alarms to identify potential threats and respond appropriately
- Conduct routine inspections of premises to ensure safety and security standards are met
- Maintain accurate logs and reports of incidents and observations
- Conducted security checks of employees, visitors, and contractors
- Collaborated with management to develop and implement security protocols.
Pizza Delivery Driver
Ripe Tomato Pizza
05.2022 - 01.2023
- Confirming the orders from the clients before delivery
- Checking all the necessary food items required for delivery
- Delivering the food at the given location
- Collecting payments from the customers
- Responding to the customer's queries and complaints.
Delivery Driver
Complete Automotive
01.2022 - 05.2022
- Greeting customers, collecting payments and signatures for delivery proof
- Ensuring goods to be delivered to remain safe while transporting
- Delivering items on schedule while following road safety rules
- Inspection of the delivery vehicle
- Knowledge of using maps to maintain safe driving
- Making reports for the fuel costs along with the delivery products
- Loading, unloading of the items on time.
Farm Worker
J&B Smagh Orchards
08.2019 - 12.2021
- Planted, cultivated, and harvested various crops such as vegetables, fruits and field crops
- Operating, maintaining machinery, and farm vehicles
- Driving farm vehicles (tractor) safely
- Used hand tools such as shovel, hoes, pruning, shears, knives, and ladders
- Performed duties such as tilling the soil, applying fertilizer and pesticides, transplanting, and weeding, thinning, pruning, picking, cutting, cleaning, sorting, packing, processing, and handling harvested products
- Performed and executed maintenance and repair of fences and farm buildings.
Motorbike Technician
Jaswant Motors
09.2005 - 12.2019
- Perform Diagnosis and Troubleshooting of technical malfunctions
- Assemble and disassemble motorcycles coming in for spare parts replacement
- Assess overall vehicle performance including ignition time, fuel efficiency and generator output using testing panels
- Adjust and fine tune motorcycle components including brakes, forks, transmission box and drive chains in accordance with the specifications attached to the motorcycle make.
Education
IELTS (International English Language Testing System) -
Completed
Senior Secondary Certificate -
Punjab School Education Board
08.2004
Skills
- Great communication and Customer service skills
- Languages: Proficient in English, Punjabi & Hindi (Written & Verbal)
- Good experience working with or providing service to clients with diverse needs and abilities
- Dedicated, Hard-Working multitasker possessing customer service, technical and time management skills
- Knowledge of the City of Edmonton's geography and strong map reading skills
- Great driving skills and safe driving record
- Knowledge of local traffic laws and regulations
- Excellent interpersonal, problem-solving, conflict resolution and independent decision-making skills
- Can work in a fast paced environment
- Good computer skills to work with on-board navigation
- Professional and positive attitude, adaptable in handling situations to meet client's needs
- A quick learner who can absorb new ideas and can communicate clearly and effectively
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace Safety
- Security Protocols
- Security procedures knowledge
- Incident Reporting
- Emergency Response
- First Aid Certified
- English fluency
- Access Control
Certification
- Class 5 Driver License
- Alberta Security Guard License
- First Aid and Level C CPR
- WHMIS Training Certification
Notes
- References available at request.
- Flexible Schedule: Available to work on weekends, weekdays, or early mornings.
Languages
English
Hindi
Timeline
Security Guard
Allied Universal
02.2023 - Current
Pizza Delivery Driver
Ripe Tomato Pizza
05.2022 - 01.2023
Delivery Driver
Complete Automotive
01.2022 - 05.2022
Farm Worker
J&B Smagh Orchards
08.2019 - 12.2021
Motorbike Technician
Jaswant Motors
09.2005 - 12.2019
IELTS (International English Language Testing System) -
Completed
Senior Secondary Certificate -
Punjab School Education Board
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