Myrthe Yoneliunas
Edmonton,AB
Summary
Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. My work experience and academic background in customer service, medical administration, and health make me a well-rounded candidate for an administrative assistant role in the health and wellness industry.
Overview
6
6
years of professional experience
Work History
Medical Office Assistant
Synergy Respiratory and Cardiac Care
05.2022 - Current
- Greet patients in the clinic and over the phone
- Manage patient appointments, records, and billing
- Assist healthcare providers with administrative tasks
- Handle insurance forms and maintain supplies
- Coordinate referrals and perform clinical tasks
- Ensure compliance with privacy and safety standards.
Front of House Manager
The Study Public House
08.2021 - 12.2021
- Responsible for overseeing all front of house operations and ensuring high standard of service
- Worked alongside the GM to reopen the restaurant, including promotional events and marketing strategies
- Duties included staff training, table touching to ensure customer satisfaction, daily cash outs, bar operations, facilitating clear communication with the kitchen, bar, and service staff while handling front of house issues in a timely and streamlined manner
- Troubleshooted daily front of house issues that arose, including POS systems, payment machines, sound system, and light maintenance tasks
Front of House Supervisor
The Sea to Sky Gondola
04.2021 - 08.2021
- Managed all front of house operations, including the café, bar, restaurant service and expediting, and concession stand
- In charge of daily cash-outs, product counts, customer satisfaction, and staff training and overseeing.
Front Desk Attendant
The Sandman Hotel Squamish
02.2018 - 08.2018
- Greeted guests, made reservations, answered emails and phone calls, provided room service, and managed payments and cash
- Attended to the hotel breakfast bar
- Managed and put away food orders for the breakfast bar, including date labeling and controlling for food safety
- Cleaned up to 30 rooms a day while ensuring maintaining high standards of cleanliness and attention to detail
Education
Bachelor of Arts - Health Sciences
07.2023
I have a Bachelor of Health Science from Simon Fraser University, which had a focus on Public Health and Epidemiology.
Skills
- Patient Relations
- Attention to Detail
- Physician Assistance
- Calm Under Pressure
- Customer Service
- Organization and Time Management
- Task Prioritization
References
References available upon request.
Hobbies and Interests
I enjoy being active outdoors with my family, as well as cooking and reading.
Languages
Dutch
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Office Assistant - Synergy Respiratory and Cardiac Care
05.2022 - Current
Front of House Manager - The Study Public House
08.2021 - 12.2021
Front of House Supervisor - The Sea to Sky Gondola
04.2021 - 08.2021
Front Desk Attendant - The Sandman Hotel Squamish
02.2018 - 08.2018
Simon Fraser University - Bachelor of Arts, Health Sciences