Myrena Samson
Casselman,Ontario
Summary
To obtain a full-time career, within the customer service sector, that allows for growth and development, for long-term employment.
Overview
16
16
years of professional experience
Work History
Pharmacy Assistant
Pharmasave
Bourget, Ontario
12.2024 - Current
- Prepared prescriptions under pharmacist direction following community pharmacy safety standards.
- Verified patient profiles, allergies, and medication records for accurate dispensing.
- Managed inventory ordering, stock rotation, and expiry checks for pharmacy shelves.
- Coordinated compounding, labeling, and packaging of medications for daily fill requests.
Lead Pharmacy Assistant
Remedy's Rx Pharmacy
09.2023 - 04.2024
- Supervised several pharmacy technicians and coordinated day-to-day assignments.
- Maintained clean and organized workspace during high-volume periods to support efficient workflow.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Placed pharmacy orders to maintain stock levels of essential medications and products. for the pharmacy, to ensure appropriate stock of products and medications for all our patients needs
Pharmacy Assistant
Shoppers Drug Mart
04.2021 - 09.2023
- I worked as a pharmacy technician at shoppers drug mart and some of my current tasks Include Taking prescriptions for patientss and entering them into the system Packaging, Labeling, And dispensing medication Measuring and mixing medications according to the prescription Checking for expired medication Helping patients find anything they need in store Assisted patients at the cash and over the phone with filling medications and requesting new prescriptions from their doctors. Writing letters and memos, preparing receipts and invoices, and filing orders Restocked medication shelves to ensure availability of products for patients Giving general assistance with daily pharmacy activities
- Supported pharmacists with prescription processing in Pharmasave dispensary.
- Prepared blister packs and compliance packaging for community patients.
- Managed inventory, restocking shelves, and rotating pharmacy stock.
MCDONALDS
Casselman, ON
08.2017 - 04.2021
- Perform regular duties, such as sweeping and mopping, restocking of products, ensuring a clean work environment, and following all COVID-19 Protocols
- Assisted customers promptly and courteously at the sales counter.
- Ensured customer satisfaction through attentive service and support.
- Upsold products to enhance sales performance
- Collaborated with team members to foster a supportive work atmosphere.
- Executed assigned tasks to ensure smooth shift operations
METRO
Ottawa ON, Casselman ON
12.2016 - 08.2017
- Maintained cleanliness of work environment through regular sweeping and mopping
- Collaborated with team to meet deadlines and prepare for shifts
- Implemented instructions from management
- Rotate, and monitor existing products
- Executed directives from supervisor to ensure smooth operations
- Baker: Preform regular duties, including but not limited to: Sweeping, moping and ensuring the cleanliness of our work environment
Tim Hortons
Ottawa ON and Casselman ON
06.2015 - 11.2016
- Assisted customers with their orders in a positive and time efficient manner
- Offer sales promotion, for example "Donut Of the Month," or offering additional items to complete their "combo"
- Perform regular duties such as sweeping, mopping, ensuring a clean work environment, and following health and safety guidelines.
Superior Service Clerk
Metro
05.2012 - 05.2015
- Baker: Perform regular duties, including but not limited to: Sweeping, mopping and ensuring the cleanliness of our work environment
- Duties included but were not limited to: Dealing with customer dissatisfaction, counting cash registers and lottery at the beginning and end of each shift, and enforcing health and safety regulations
- Executed tasks as instructed by my supervisor
- Work as a team, to meet deadlines and prepare for upcoming shifts
- Executed tasks according to supervisor instructions
- Decorate cakes, according to the clients' preferences
- Cook, package and label all freshly baked items
- Resolved customer dissatisfaction and managed cash register and lottery counts at beginning and end of shifts while enforcing health and safety regulations
- Decorate cakes, according to the clients preferences
- Verified price accuracy against current flyer throughout store
Tim Hortons
Ottawa ON and Casselman ON
08.2010 - 03.2012
- Served customers positively and efficiently
- Offer sales promotion, for example "Donut Of the Month," or offering additional items to complete their "combo"
- Perform regular duties such as sweeping, mopping, ensuring a clean work environment, and following health and safety guidelines.
Education
LESTER B. PEARSON HIGH SCOOL
Algonquin college
Skills
- Over 16 years of experience associated with customer service
- Highly motivated to learn new things and acquire new skills
- Understands the importance of being able to work alone and/or with a team
- Strong work ethic, and positive mindset
- Possess leadership, problem solving, time management and communication skills
- Ability to adapt to new situations, quickly and efficiently
- Understands the importance of following all COVID-19 guidelines, both at work and outside of work
- Accepting of constructive criticism and delegation
Languages
- English
- French
Timeline
Pharmacy Assistant
Pharmasave
12.2024 - Current
Lead Pharmacy Assistant
Remedy's Rx Pharmacy
09.2023 - 04.2024
Pharmacy Assistant
Shoppers Drug Mart
04.2021 - 09.2023
MCDONALDS
Casselman, ON
08.2017 - 04.2021
METRO
Ottawa ON, Casselman ON
12.2016 - 08.2017
Tim Hortons
Ottawa ON and Casselman ON
06.2015 - 11.2016
Superior Service Clerk
Metro
05.2012 - 05.2015
Tim Hortons
Ottawa ON and Casselman ON
08.2010 - 03.2012
LESTER B. PEARSON HIGH SCOOL
Algonquin college