Myla Ghag

As an admin assistant, the task I completed were menial yet important to case work. When a new client hired the firm, I was responsible for uploading their information to a database where we kept a log of their ID and case concerns. This firm practices many different types of law, particularly immigration. I would fill out necessary government surveys and sort out the papers our lawyers needed to sign by rewording them for the unique situation. As well as this, I would close files both digital and physical files of cases that were no longer relevant. When there was not current work to be completed, I was responsible for cleaning up old files on the computer and sorting through emails that should have been archived or saved alongside closed files.

This job involved serving food from behind a counter and taking orders. The shop itself was very small and takeaway only. Through this experience, I was able to manage working through stressful situations such as rush hour. There could be up to 300 customers a night with only six people working. Working here also taught me how to interact with rude customers kindly and without further issues.