Kassidy Smith
Marcelin,SK
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Admin Assistant
Muskeg Lake Cree Nation
2023.06 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Food and Beverage Server
Stats Cocktails and Dreams
2022.01 - 2023.06
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
Server
Johns Place
2022.01 - 2022.06
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Esthetician - Cosmetology Studies
Avant Garde College
Regina, SK06.2022
High School Diploma -
Thom Collegiate
Regina, SK06.2020
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Guest Engagement
- Exceptional customer service
- Safe Food Handling
Timeline
Admin Assistant
Muskeg Lake Cree Nation
2023.06 - Current
Food and Beverage Server
Stats Cocktails and Dreams
2022.01 - 2023.06
Server
Johns Place
2022.01 - 2022.06
Esthetician - Cosmetology Studies
Avant Garde College
High School Diploma -
Thom Collegiate
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