Myah Kasick

• Utilized needs analysis techniques to identify customers' needs and recommend suitable solutions, leading to finalized sales of products or services.
• Developed innovative approaches to drive sales growth by effectively communicating the value of services to a diverse range of customers.
• Provided technical support for customers using the company's products or services.
• Generated new sales leads through cold calling, becoming team lead in outbounding outreach.
• Demonstrated excellent communication skills in handling first response customer contact and effectively addressing objections to successfully resolve potential disputes.

• Leveraged extensive product and service knowledge to deliver exceptional customer service, creating welcoming, positive experiences.
• Answered questions about store policies and addressed customer concerns.
• Performed cash register operations for accurate processing of cash, checks, and credit card transactions.
• Counted money in drawers at beginning and end of each shift, providing detailed records of daily sales.
• Armed and disarmed security systems within the building and supervised transferring of cash deposits taken by authorized persons.

• Handled, stored, and analyzed potentially contaminated body fluid samples to prevent compromise.
• Documented findings according to established standards, logging and communicating details to superiors to streamline infection assessment process.
• Responsible for setting up, maintaining, and verifying the sterility of lab equipment.
• Offered friendly and efficient patient service while confidently addressing challenging objections and situations.

• Introduced content regarding local news, sports and weather in accordance with program outline and on-air to thousands of radio listeners.
• Presented news by researching, developing and covering field news events.
• Collected data from various sources to determine facts and opinions and fashioned into cohesive story for radio broadcast and online articles.
• Managed social media accounts for local news organization, including planning, drafting and publishing content across Facebook and Twitter, resulting better engagement with audiences and faster reporting.
• Generated, produced, and delivered high profile special reports and communicated in community events behalf of station.
• Cultivated long-term relationships with individuals in public relations field through exceptional communication and interpersonal skills.
• Identified and secured multiple information sources for each story to provide accurate, credible news coverage.

• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction, both in-person as well as via telephone.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Assisted customers with locating and choosing merchandise in any store department.
• Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
• Approached browsing customers to initiate conversations to determine buying preferences.
• Employed strategic tactics such as cross-selling and up-selling to drive sales.

• Processed POS transactions, including checks, cash and credit purchases or refunds.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
• Requested official identification for purchases of both equipment and licensing requirements as per Saskatchewan Hunting, Trapping, and Angling and verified details, consistently meeting strict legal standards of underage sales.
• Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

Reference: Angela Bersciani, Immediate Supervising Manager - +1 (306) 471-7060