Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
Work History
Mail Clerk
Canada Post/Rexall
09.2020 - 01.2022
Improved mail processing efficiency by organizing and streamlining incoming and outgoing mail operations.
Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
Developed strong relationships with postal carriers to ensure prompt pick-up and delivery of all incoming and outgoing mail items.
Server
Wok Box
02.2022 - 07.2023
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Receptionist
Impulse Garage
09.2023 - 12.2023
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
High School Diploma -
Ecole Secondaire Beaumont Composite High School
Beaumont, AB
06.2021
Skills
Technical Support
Bookkeeping
Scheduling
Telephone Skills
Customer and Client Relations
Customer Service
Organizational Skills
Communication Skills
Clear and concise communicator with experience talking to customers and other staff members. Always willing to explain new ideas listen to other team members’ points of view and be efficient in resolving customer issues.
References
Available upon request.
Languages
English
Full Professional
Timeline
Receptionist
Impulse Garage
09.2023 - 12.2023
Server
Wok Box
02.2022 - 07.2023
Mail Clerk
Canada Post/Rexall
09.2020 - 01.2022
High School Diploma -
Ecole Secondaire Beaumont Composite High School
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